Job Description

JOB TITLE: ANIMAL CONTROL OFFICER

DEPARTMENT: LEGISLATIVE SERVICES

NUMBER OF POSITIONS: 2

JOB STATUS & DURATION: Temporary (6-month contract)

HOURS OF WORK: 40 hour workweek

LOCATION: Animal Enforcement and By-law Services Building

STARTING SALARY: $33.28 per hour

JOB TYPE: Union

POSTING DATE: March 03, 2023

CLOSING DATE: March 12, 2023

AREA OF RESPONSIBILITY:

Share our passion for animal care and helping our community? Rewarding opportunities, within fast paced environment and plenty of variety, become available based on operational needs.

Reporting to the Supervisor, Animal Services, through the provision of exemplary customer service, ensure the safety of the public and animals by educating and enforcing City by-laws and Provincial legislation regarding the control of domestic and wild animals (e.g., dogs, cats, horses, deer, raccoons, skunks, birds, rodents, snakes, etc.); educate and collaborate with the public regarding compliance with animal related legislation and responsible pet ownership.

Job responsibilities are broken down as follows; 55% working with citizens, 20% dealing with the animals, 20% computer related tasks and 5% cleaning and sanitizing issued equipment, vehicle and office space. This position is focused as public relations oriented work requiring the ability to communicate tactfully and courteously with the public.

• Provide excellent customer service.
• Respond to complaints of animals in distress, sick or injured. Required to provide expert handling to rescue, transport and release animals safely.
• Assess the health status of animals for injury or illness in order to determine the correct course of action to take such as impound, isolate, transport to veterinarian or euthanize.
• Respond to locations to apprehend dogs restricting access for emergency services. Act as subject matter expert when executing search and rescue seizure of dogs.
• Educate and work with the residence to attempt compliance with regards to animal related legislations. If education and collaboration is not successful, enforce municipal by-laws and other legislation pertaining to animals.
• Issue Provincial Offence Notices, licenses and orders as required.
• Required to take witness statements, gather evidence and prepare court documents. Ensure all evidence and information is kept in a manner that follows best practices and Continuity.
• Required to appear and testify in court proceedings and appeal tribunals.
• Attend and investigate all dog bites while liaising with the supervisor.
• Patrol the City while operating a City vehicle or on foot.
• Pick-up deceased animals from public or private property. Arrange for the removal of large animals.
• Required to euthanize wildlife following best practices. Must assess and determine when the euthanasia of wildlife is necessary. Occasionally required to assist in the tranquilization and euthanasia of shelter animals.
• Apprehend stray domestic animals and injured/ill wildlife and transport to shelter.
• Complete detailed reports (i.e. animals picked-up, violations issued, suspected rabid animals) on all incidents in computer system and black books.
• Complete daily vehicle circle checks and Driver Vehicle Inspection Reports.
• Provide assistance and information to public or refer to appropriate agencies; participate in special events and community projects i.e. shelter tours, school talks, etc. to present information and help our community.
• Collect and record fees and fine payments for tags, veterinarian charges, impound, etc.; issue receipts.
• Maintain Animal Control equipment and vehicle by regular maintenance, cleaning and disinfection.
• Pick up and deliver mail, licenses and supplies as required.
• Routinely prepare for and/or transport animals to and from spay/neuter appointments. Transport shelter animals to and from veterinary clinics or groomers for miscellaneous appointments, surgeries and emergency health care.
• Assist with shelter programming such as but not limited to; Adoptions and fostering programs by providing transport of animals, equipment, food, medication and pertinent records to and from various locations.
• Recommend new or changes to Animal Control policies and procedures for review and approval by senior staff.
• Liaise with Public Health, Peel Regional Police or other outside agencies as required.
• Performs after-hours emergency services for high priority activities as defined by the department
• Actively engages the public, volunteers and other agencies to support life-saving, successful compliance and community programs.
• Performs additional similar and related duties as assigned.

SELECTION CRITERIA:

• High School (Grade 12) graduation plus an additional program of over one and up to two years in Veterinary Technology, Animal Health Technology, Police Foundations, Law & Security or equivalent.
• Over one (1) year experience in animal control or handling and/or caring for animals in an animal care facility.
• Valid non-probationary Ontario Class G driver\xe2\x80\x99s licence.
• Municipal Law Enforcement Officers Association training is an asset.
• Able to recognize and deal effectively with a diversity of animals, problems and behaviours.
• Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
• Ability to deal with the public in a courteous, tactful and effective manner
• Able to work independently and as part of a team.
• Able to make mature judgments and demonstrate the ability to establish and maintain working relationships with the public and fellow employees.
• Able to work different shifts and rotating days off.
• Working knowledge of Microsoft Office Suite.
• Working knowledge of Chameleon an asset
• A police criminal check will be required (to be paid for by the candidate)

**Various tests and/or exams may be administered as part of the selection criteria.

Alternate formats will be provided upon request.

Interview: Our recruitment process will be completed with video conference technology.

If this opportunity matches your interest and experience, please apply online by clicking the button above by March 12, 2023 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select \xe2\x80\x9cprefer not to answer\xe2\x80\x9d as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant\xe2\x80\x99s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

City of Brampton