Job Description

At Heartland Mutual Insurance, we're more than just a company -- we're a community.

Proudly rooted in Ontario and Nova Scotia, we're driven by a bold vision: to be the Best Mutual. Our team of passionate professionals doesn't just follow the norm -- we challenge it. We think differently, aim high, and deliver on our promise with a personal touch.

Here, you'll be part of a culture that values authenticity, embraces change, and empowers you to make a meaningful impact every day. Together, we bring our purpose to life by living our values and putting people first.



Manager, Actuarial Services - Waterloo, Ontario

The Manager, Actuarial, is to lead rate reviews and filings across all lines of business using actuarial and data analytics techniques. This role supports strategic underwriting decisions by identifying performance trends and collaborating with internal teams. It also involves extracting and analyzing data from Guidewire systems to inform pricing and business strategy.

What you'll do...

Coordinate and perform rate reviews on all lines of business, as prioritized by the company. This includes but is not limited to creating rate indications, loss ratio analysis, competitive analysis, completing filings, calculating impacts, while using actuarial ratemaking principles, data analytics, GLMs or other advanced statistical techniques. Using data analytics, develop and re-evaluate underwriting appetite by identifying trends in company performance. Share and work with other company stakeholders with ensuing actions. Coordinate and perform regular rate filings with provincial regulators. Work with Leadership, Underwriting and IT teams on rate reviews and other strategic actions. Understand and effectively utilize Heartland's Guidewire systems and their underlying data structures. Conduct data extraction as necessary. Conduct data exploration, such as quote data, billing data, and new experience extractions.

What you'll bring...

University degree (Computer Science, Mathematics/Statistics or Actuarial) is preferred or equivalent experience. Minimum of 5 years of progressive, relevant pricing experience. FCAS designation or near completion A thorough understanding of P&C pricing and ratemaking concepts. Demonstrated strength in oral, written and presentation communication skills. Prior management experience is preferred. A working knowledge of Emblem would be an asset.

If you have the qualifications we are seeking and would thrive in a work environment where you are valued and respected, please apply on the company website. Accommodation is available on request for candidates taking part in all aspects of the selection process.

What's in it for You:

Join a Supportive Team: Be part of a collaborative and high-performing team that values knowledge sharing and celebrating wins together. Comprehensive Total Rewards: Enjoy a competitive compensation package, including health and wellness benefits, pension plan, paid time off, and more. Career Growth & Development: Take advantage of continuous learning opportunities and stretch assignments. Make an Impact: Play a key role in helping customers navigate challenging situations with empathy and expertise. Inclusive Culture: Work in an environment that embraces diversity, equity, inclusion and belonging.

At Heartland Mutual Insurance, you're empowered to thrive. Whether it's your career, your well-being, or your future, we've got you covered.