Analyst Systems Optimization&enablement

Dartmouth, NS, Canada

Job Description


Requisition ID: 183453
Career Group: Corporate Office Careers
Job Category: Store Systems Enablement
Travel Requirements: 0 - 10%
Job Type: Full-TimeCountry: Canada (CA)
Province: Alberta; British Columbia; Manitoba; New Brunswick; Newfoundland and Labrador; Northwest Territories; Nova Scotia; Nunavut; Ontario; Prince Edward Island; Qu\xc3\xa9bec; Saskatchewan; Yukon
City: DartmouthEmbark on a rewarding career with Sobeys Inc., celebrated among Canada\xe2\x80\x99s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.Our family of 131,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better \xe2\x80\x93 great experiences, families, communities, and our employees. We are a family nurturing families.A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.Ready to Make an impact?The Analyst of Systems Optimization and Support is responsible for the maintenance, development and optimization of all reporting issued by the team.Here\xe2\x80\x99s where you\xe2\x80\x99ll be focusing:

  • Maintain knowledge of key systems (CAO, FIM, ISP/POS, Kronos, etc.) in all applicable banners in order to
  • properly analyze data
  • Share knowledge with other team members to maximize overall team effectiveness in supporting change and
  • usage of key systems
  • Triage questions from DOs, MROs on existing systems and tools
  • Ensure optimal customer service standards are upheld in team call center by fielding questions related to
  • reports issued by the team
  • Participate in continuous improvement of team analytics by ensuring that any system changes that may impact
  • reporting is identified and managed
  • Ensure all reports are accurate and issued to the business on time
  • Ensure accurate maintenance of store lists and distribution lists for reports we issue
  • Monitor compliance and performance of all stores/banners/formats and engage with format leads on
  • opportunities
  • Actively identify opportunities in the business and work with team to propose changes to maximize profits for
  • the business
  • Collaborate with Finance team to ensure alignment on potential opportunities
  • Support Director of Operations & District Operator and assist in removal of barriers to the execution of superior
  • customer service
  • Participate and drive engagement within the team
  • Deliver a useable product to stores and on time
  • Identify stores/banners/formats are not using systems properly
  • Collaborate with and support project team members to achieve success with their assigned work
  • Ensure adherence to government regulations (including OHS Standards)
What you have to offer:
  • Bilingual French and English with excellent communication skills (oral and written). The knowledge of English is required, as the candidate will be expected to work closely with peers from other provinces in planning, developing and implementing processes and participating in key national strategic projects.
  • Merchandising or retail experience
  • High School Diploma and / or a minimum of 3 years experience in category or product management, or
  • equivalent combination of education and experience
  • Working knowledge of store operations (business acumen)
  • Proficient use of Microsoft Office suite
  • Solid communication skills (both oral and written) and ability to influence positive change
  • Experience with data management and dashboarding tools (Tableau)
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better \xe2\x80\x93 physically, financially and emotionally.Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
  • Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
  • Access to Virtual Health Care Platform and Employee and Family Assistance Program.
  • A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
  • A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
  • Learning and Development Resources to fuel your professional growth.
  • Parental leave top-up
  • Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

Sobeys

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Job Detail

  • Job Id
    JD2318834
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dartmouth, NS, Canada
  • Education
    Not mentioned