Job Description

Job Requisition Id: 169690
Business Function: Operations Support
Primary City: St. John\'s
Other Location(s):
Province: Newfoundland and Labrador
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: UPCEA05
Working Hours: 37.5 hours per week (07:00 - 15:00)
Number of Vacancies: 1
Salary: $48,066
Job Closing Date (MM/DD/YYYY):06/18/2023

All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.



The Analyst, Operations Data Integrity is accountable for analysis and interpretation of corporate volume data reported by and provided to the mail processing, collection and delivery, and retail operations groups, and to ensure the accuracy, integrity and timeliness of this data. This job requires a good knowledge of product specifications and rates, mail operations, mail flows, system tools, processes, ability to apply up to date techniques and practices in data collection, analysis, reporting and statistical analysis.

The incumbent is also accountable for the provision of first-line support for data collection and reporting systems within the mail operations groups, including the identification of systems problems, the initiation of appropriate corrective actions, and the provision of technical expertise and coaching to first line operations management.

Job Responsibilities

Below are the main job requirements and responsibilities for the Analyst, Operations Data Integrity (Volume).

Collects, compiles and processes information related to volumes in mail operations activities and for the distribution of performance indicators to clients through appropriate reports. Ensures that accurate records and documentation are maintained, and that all documents are cross-referenced to ensure data accuracy and integrity.

Provides analysis and interpretation of data, including anomalies, trends and forecasting, and estimates financial and performance impacts of operational decisions. Ensures that data is reported in a clear and understandable fashion appropriate to it\'s intended users, and works closely with end users to ensure reports are understood and any questions or concerns are responded to. * Reviews and maintains systems, procedures and documentation current to reflect any changes in mail flows or processes. Performs audits to verify compliance to processes and standards and takes appropriate corrective action when issues are discovered.

• Coordinates activities related to data collection, recording and reporting for the mail processing, collection and delivery, and retail operations groups. Ensures that all data is verified, and applies knowledge of mail operations to ensure that data and reporting errors are immediately identified and appropriate corrective action is taken. Verifies performance measurements and operations statistics against standards to identify operational problems and recommend solutions.

Job Responsibilities (continued)

• Provides feedback, training and support for the Operations community as well as colleagues in the work unit in data systems utilization and proper procedures. Identifies system and user deficiencies and liaises as necessary with others to facilitate resolution of the deficiencies, including developing job aids to address the issues. Works closely with management team and employees to increase their comfort and efficiency at providing and interpreting corporate data.

• Communicates with internal groups to explain and discuss changes in the methods of collecting, sampling or auditing data and provides expert advice to the management team on options and alternatives to current practice. Acts as a focal point for communication of HO policies and procedures related to performance indicators, systems and reporting.

• Maintains a thorough knowledge of corporate software and systems in order to efficiently generate and maintain various reports, spreadsheets, databases, charts, communications and presentation materials.

• May be required to contact internal or external suppliers all general equipment in the work area, and for ensuring that such equipment is repaired or replaced in a timely manner, or, where circumstances dictate, that the situation is reported and escalated as appropriate.

Qualifications

Education

• Completion of secondary school according to provincial standards or equivalent (GED) is required, AND
• Completion of post-secondary (College/University) course(s) in a related field is required.

Experience

• 2-4 years of related work experience is required.

Other Candidate Requirements

• Good knowledge of product specifications and rates, mail operations and mail.
• Good knowledge and ability to apply up to date techniques and practices in data collection, analysis, reporting and statistical analysis.
• Background in production management reporting/cost accounting/statistical analysis.
• Superior database management.
• Good understanding of MS Excel, MS Access, SAP R3 and SAP BW.
• Strong analytical skills.
• Familiarity with Lean Manufacturing.

Other Information

Essential Requirements

Knowledge:

• Knowledge of using database tools.
• Knowledge of analysing and validating data from multi sources.
• Knowledge of MS Excel functions such as the set up of Pivot tables.

Skills, Abilities and Personal Suitability:

• Skill in working with large amounts of complex data.
• Ability to solve problems in timely and efficient manner.
• Ability to work in a team environment and collaborate across different departments.
• Ability to effectively organize workload, set priorities and multitask.
• Ability to communicate effectively both orally and in writing.
• Ability to travel occasionally by car and/or airplane, as required
• Ability to work different shifts/hours, as required

Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

Employment Equity

Canada Post will represent Canada\'s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

Accommodation

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Our signature behaviours

Make the call - We\'re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination- We understand Canada Post\'s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches. Deliver for others - We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride- We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.

Our values
Our Values have three dimensions: \xe2\x80\x9cWe matter as individuals, We matter to one another, We matter to our country\xe2\x80\x9d
TRUST
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone\'s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
RESPECT
I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
DELIVER
I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do

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