Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company\xe2\x80\x99s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do. We are seeking an IT Governance & Compliance, Analyst to join our corporate Information System & Technology department. The role will primarily support the continuous improvement and adoption of OneTrust to ensure the system is effectively meeting the business objectives. The IT Governance & Compliance, Analyst will support the global roll out of OneTrust to all Four Seasons properties by responding to enquiries, reviewing properties completed data mapping to ensure completion and quality. Key Activities: Global Data Mapping
Support global roll out through supporting properties in their business processes data mapping through applying processes analysis, design and modelling techniques to establish a data mapping library on OneTrust for each property
Support in ensuring data mapping is complete and at quality
Project Administration
Tracks the adoption of OneTrust across properties
Identifies any possible risks to the success of the roll out of OneTrust globally
Manage the project of defining data mapping for Four Seasons Corporate Office
Technology Management
Provide day to day OneTrust support including but nonetheless user provision/deprovision, user support, report generation, etc.
Ensure supporting documentation like user manuals are kept up to date
Applies Four Seasons Service Management standard techniques and tools to carry out analysis and performance monitoring activities for OneTrust, example: problem management, major incident management, change management, etc.
Supports problem resolution, resolves issues and acts on feedback and usage of OneTrust.
Supports continual Business Stakeholder (Legal Privacy team) engagement
Bachelor\xe2\x80\x99s degree or equivalent business qualifications.
Minimum 2 years IT operations or project management
Some travel may be required.
All internal applications must be submitted and approved in Workday by March 29, 2023.
This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
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