Job Description

AMENDMENT: Changed to temporary 12 months

The Ministry of the Solicitor General, Ontario Provincial Police, and the Regional Commander of East Region seeks a qualified individual to join our Unit. In this exciting, rewarding and challenging opportunity, you will provide operational support to the detachment by taking OPP/detachment inquiries and dispatching the appropriate service response. You will also provide reception and administrative support to Detachment personnel in the co-ordination and processing of administrative services.

Note: these positions are fixed-term contracts for up to 12 months that follow a shiftwork schedule that includes evenings, overnights, and weekends.

About Us:

The Ontario Provincial Police (OPP) is one of North America\'s largest deployed police services with more than 5,800 uniformed officers, 2,400 civilian employees and 830 Auxiliary officers. We provide essential services that ensure the safety and security of the people of the Province of Ontario. The OPP is a division of the Ministry of the Solicitor General, the largest operational ministry in the province with a presence in every community across Ontario. We are the largest police service in Ontario and the second largest in Canada.

Quinte West is a growing City encompassing Trenton, Frankford, Sidney Township and Murray Township. The area is rich in Canadian history and is the "Gateway to the Trent-Severn Waterway", offering residents and visitors a four season community with a pleasing mixture of both urban and rural areas. With a population of over 43,000, covering approximately 500 square kilometres, Quinte West is home to 8 Wing Trenton, Canadian Air Force Base and a number of other industries, in addition to the agricultural sector.

Our Detachment is comprised of a professional team, focused on delivering quality policing services to the community of Quinte West. We strive to build strong relationships and partnerships throughout our locale and work collectively to provide effective and efficient service. Our detachment is open 24/7, with administrative services being available to our citizens at all times. Our officers patrol our roadways and waterways, as well as foot and bicycle patrols within our community.

The OPP Values promote always doing the right things for the right reasons, by:

• Serving with PRIDE, PROFESSIONALISM and HONOUR.
• Interacting with RESPECT, COMPASSION and FAIRNESS.
• Leading with INTEGRITY, HONESTY and COURAGE.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario\'s Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

You will provide operational support to the detachment by taking OPP/detachment inquiries and dispatching the appropriate service response. You will provide reception and administrative support to Detachment personnel in the co-ordination and processing of administrative services.

How do I qualify?

Mandatory

• Ability to pass an OPP background/ security investigation.
• 40 w.p.m. typing speed.
• Ability to work 12 hour shifts in a 24-hour rotating shift environment.

Knowledge, Skills and Abilities:

• Knowledge of Standard Operating Procedures, Adequacy Standards, police, fire and other emergency service\'s procedures, practices and techniques;
• Reasoning and problem solving skills to determine the best approach to elicit information;
• Knowledge of and skill in computer operation and software including Microsoft Word, Excel and PowerPoint to produce court documents and type correspondence; and knowledge of specific software applications such as RMSCPIC to enter, update and retrieve data/information and perform queries;
• Knowledge of records management practices and Niche RMS technology to maintain an organized, up-to-date records system;
• Knowledge of community/social services agencies and referral process to provide information and assist the public; and
• Ability to exercise empathy, tact and diplomacy while greeting and responding to requests for service and information from individuals who are sometimes distraught, overly emotional or panicked.

Additional Information:

Ensure that you read the job description to make sure you understand this job. Even if you don\'t meet every requirement in this job description, we still encourage you to apply.

If you are a Canadian Armed Forces veteran who has been honourably discharged or if you retired from active service, please identify this in your cover letter or resume when applying. This does not apply to veterans who are currently Ontario Public Service employees (i.e. Ministry and Commission public body employees). If you are selected for an interview, please be prepared to bring an original copy of your proof of status (Veteran\'s ID card or Certificate of Service

Application Instructions:

Resume / cover letter must be received no later than 11:59 pm on 16-Mar-2023. Submit quoting WIN ID # (if applicable) and file # 23-057 showing how your qualifications, training and experience relate to the position to: Jeremy Doolan.

Only those applicants selected for interview will be contacted.

Email: jeremy.doolan@opp.ca

The Ontario Provincial Police is dedicated to ensuring open, accessible, equitable and respectful workplaces, and is committed to reflecting the diverse communities it serves. We encourage applications from members of our diverse communities, including Indigenous Peoples, persons with disabilities, women, persons from racialized groups, 2SLGBTQ+ persons, those who are able to speak fluently in another language(s), and anyone committed to a rewarding career in public service. The Ontario Provincial Police is an equal opportunity employer and accommodations will be provided in all stages of our hiring processes, as necessary. If you require accommodation in order to apply for this position, please contact the hiring manager.

Additional Information:

Address:

• 2 Temporary, duration up to 12 months, 3 Dixon Dr, Quinte West, East Region

Compensation Group:
Ontario Provincial Police Association Civilians




Understanding the job ad - definitions Schedule:
3.7



Category:
Corrections and Enforcement



Posted on:
Wednesday, February 22, 2023