Job Description

Job Title: Amazon Channel Manager

Location: Aurora, full-in-office role

Salary: $75,000 to $85,000 plus commission

Reports to: Senior Director, Retail

Dotted line: VP Operations

Dated: January 17, 2026

Screening: No AI used in the screening of candidates

Role: New

Job Overview:

This is a hands-on role that owns day-to-day execution and performance of our Amazon business supporting our retail and foodservice business in Canada and the US. This role is ideal for a mid-level professional who understands both Amazon Vendor Central and Seller Central and can work internally with all stakeholders in our head office in Aurora.

This role runs Amazon programs end-to-end from pricing, promotions, content execution, inventory coordination, order fulfillment operations, financial accuracy (pricing, invoicing, compliance) to identifying opportunities to drive revenue growth and operational efficiency. We are looking for someone who logs into Amazon daily to execute work, monitors and fixes issues and keeps the business operating smoothly, efficiently while managing growth.

Duties and responsibilities

(Vendor & Seller Central)

Own the daily operations of Amazon Vendor Central and Seller Central accounts

Monitor account health, performance metrics, chargebacks, shortages, compliance issues

Proactively resolve operational issues with order discrepancies, shortages, system errors, pricing, promotions and sales execution

Manage pricing strategy, deal submissions, and promotional calendars

Execute and optimize promotions (Coupons, Deals, VC Promotions, SC Discounts)

Track promotional performance with data-driven recommendations to boost sales/margin

Support seasonal, event-based, and growth initiatives (Prime Day, Peak, new launches)

Partner with Supply Chain (SCM) and Operations teams to:

o Forecast demand and manage inventory levels

o Monitor sell-through, weeks of cover, and replenishment needs

o Coordinate purchase orders, ASN accuracy, and fulfillment readiness

Flag risks for out-of-stock, overstock, operational bottlenecks

Collaborate with Finance to:

o Ensure accurate billing, chargeback reconciliation, and shortage resolution

o Support accruals, co-op spend tracking, and promotional funding

o Maintain visibility into Amazon profitability and cost drivers

Act as the central point of coordination for the Amazon business across SCM, Operations, Finance, Marketing, Content or Marketing as needed and senior leadership

Translate Amazon requirements/changes/risks into actional internal plans, reporting, insights

Prepare and maintain regular reporting on:

o Sales performance and growth trends

o Inventory health and risks

o Promotional effectiveness

o Key operational KPIs

Amazon accounts run smoothly with minimal operational escalations

Pricing and promotions are well-organized, timely, and effective

Inventory risks are identified early and managed proactively

Finance and SCM partners trust the accuracy of Amazon data and execution

Sales performance improves through strong execution, not just strategy

Skills & Qualifications

Experience

5+ years of experience managing both Amazon Vendor Central and Seller Central

CPG experience required to understand supply chain and seasonal planning

Strong Excel/Google Sheets skills and comfort working with ERP systems and data

Skills & Attributes

Strong operational understanding of:

o Pricing, promotions, and deal mechanics

o Inventory and order workflows

o Amazon fees, chargebacks, shortages, and compliance processes

Proven ability to work cross-functionally with supply chain, finance, and operations teams understanding the business and how to influence/manage and effect change

Highly organized, detail-oriented, and comfortable managing multiple workstreams

Ability to operate independently, take ownership of outcomes with strong entrepreneurial drive

Welcomes challenges, creative, resourceful, incentive driven

Job Types: Full-time, Permanent

Pay: $75,000.00-$85,000.00 per year

Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Store discount Vision care
Ability to commute/relocate:

Aurora, ON L4G 3X8: reliably commute or plan to relocate before starting work (required)
Application question(s):

From where and how long would be your daily commute? What is your salary expectation?
Work Location: In person