Job Description

AltaGas is seeking a Sr. Dispatcher for our Calgary team! Our Sr. Dispatchers collaborate with the Dispatcher teams and drivers, providing daily support to field, marketing, and management teams to ensure the trucking operations meet their daily responsibilities. The successful candidate will be on-call during their shift.

Dispatchers play a vital role in maintaining AltaGas\' operations. If you are detail-oriented with excellent communication and interpersonal skills, apply today!

What You\'ll Do:

Oversee day-to-day operations for company drivers and lease operators transporting dangerous goods, including scheduling, maintenance, order creation, order processing, compliance, and equipment utilization.

Manage and communicate driver schedules for efficiency and work-life balance.

Ensure maximum efficiency of driver and equipment utilization based on current customer demands.

Schedule truck and trailer maintenance internally and with 3rd party facilities, involving the Asset team.

Manage electronic logs and GPS systems, including internal communication portals, HOS, speed, and collision alerts.

Responsible for order creation and computing in the TMW system to capture daily driver revenue.

Manage customer contracts and inventory control at supply and destination plants.

Schedule 3rd party trucks during peak periods to meet nominations.

Provide reports (daily, weekly, monthly) to internal and external customers, marketing, and management.

Order creation via TMW for next-day commitments or just-in-time deliveries.

Order verification of the prior day\'s commitments with returned paperwork in Vector.

Order processing of returned paperwork in TMW to push to the next billing phase/realized revenue.

Follow up on outstanding items to ensure timely billing/processing.

Daily review and cleanup of dispatch boards and removal of canceled required orders.

Train in dispatch applications for multiple locations.

Be available from 6:00 AM \xe2\x80\x93 10:00 PM daily to provide support to drivers and maintain constant contact with customers, management, marketing, mechanical shops, and the internal team.

Handle emergencies outside of normal business hours (10:01 PM \xe2\x80\x93 5:59 AM) while on call with prompt responses to calls, texts, and emails.

What We\'re Looking For:

8+ years of experience in transportation, dispatch, scheduling, or an equivalent role.

Previous oilfield experience/exposure to TDG best practices and procedures preferred.

Truckload Transportation Management software experience (TMW/Vector)

Exceptional organizational, problem-solving, and analytical skills.

Excellent attention to detail.

Strong collaboration and communication skills.

Ability to work extended hours as required and dictated by customer demand.

Shift Schedule: 8 days on and 6 days off.

Typical dispatching hours: 6 AM \xe2\x80\x93 10:00 PM.

Office hours: 07:00 AM \xe2\x80\x93 3:00 PM during the week, with remote work in the evenings.

On-call duties: Required

About AltaGas

AltaGas is a North American energy infrastructure company with a focus on owning and operating assets that provide clean and affordable energy to our customers. AltaGas assets include Washington Gas/WGL, SEMCO, and Petrogas. Our talented team, 3,000 strong, leverages the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions \xe2\x80\x93 from the well sites of upstream producers to the doorsteps of homes and businesses to new markets around the world.

We deliver clean and affordable natural gas to approximately 1.6 million customers\xe2\x80\x99 homes and businesses through regulated natural gas distribution utilities across five jurisdictions in the United States and two regulated natural gas storage utilities in the United States.

To learn more about our mission:

For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person\'s ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.

For U.S. hires: U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law.

AltaGas