Job Description

Position Description :

Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading! As a member of Serco's dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.

15 Wing, headquartered in Moose Jaw, is the centre of RCAF aircrew training and is comprised of 2 Canadian Forces Flying Training School (CFFTS) and 431 Air Demonstration Squadron (CF Snowbirds) both located in Moose Jaw, SK. The Wing is the principal site of the NATO Flying Training in Canada (NFTC). 15 Wing is responsible for three different aircraft platforms that include: CT-156 Harvard II, CT-155 Hawk, CT-114 Tutor, and any visiting aircraft.

You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient VFR air traffic services to DND, at Canada's Most Notorious Military Airport. The Serco team has been recognized as one of Atlantic Canada's Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence.

Serco Canada Inc. is looking for an Airside Services Superintendent (Airfield Supervisor) in Moose Jaw, Saskatchewan. The successful individual will be responsible to plan, organize and direct front-line employees on daily/weekly activities of the heavy equipment department to meet airport service delivery objectives. Supervises fuel farm operations and staff. Supervises the wildlife control program and staff. Inspects the airfield for runway status, surface conditions and to detect infrastructure issues to determine level of airfield maintenance required. Inspect domestic areas of the airport to determine levels of domestic maintenance required.

Primary Duties and Responsibilities:

Establish methods to meet work schedules and procedures, and co-ordinates these activities with other work units. Required to operate office equipment to perform office functions including but not limited to email, Excel, Microsoft Word, Runway Reports, and be familiar with data management programs, e.g. CMMS. Maintain records on Employees, such as Training, Leave and Time sheets. Ensure Lead HEO position is always staffed for each shift. Prepares and submits progress and other reports. Requisitions supplies and materials and does follow-ups for overdue items. Helps to conduct interviews when hiring new staff. Responds to emergencies as required in daily operations. Resolve work related problems and recommend measures to improve productivity. Attends meetings with superiors on equipment status, shop operations, safety and planning schedules. Train or arrange training for workers in job related duties and company policies. Assists in the design and implementation of SNIC Plan. Assists in preparing estimates for Grounds Maintenance, Airfield surfaces, Asphalt and Gravel roadways. Operate heavy equipment as required to maintain personal skills and experience. Provides training and mentoring to heavy equipment operators to ensure team skills grow and improve. To provide the best and most courteous service possible at all times to the customer. Required to supervise Roads and Grounds Operatives when assigned to Heavy Equipment Section. Perform hands on work in support of section service delivery objectives. Responsible for performance management of subordinate employees, including authority to initiate corrective action in line with HR approval model. Ensure all assigned deliverables and other reports are completed accurately and on time. Ensure that standards for the accomplishment of short-term priorities are clearly articulated to staff and that resources are made available to achieve the standard. Communicate key business objectives to front-line staff. Visibly demonstrate Serco Values and work practices and ensure that all staff across the organization are practicing these Values daily. When required, assist with airside projects. Duties include but not limited to: Assists the project manager to ensure airside projects stay on track meeting budget, timelines, labour, and materials projections. Act as main point of contact for all customer and Serco inquiries with regards to airside operations and domestic SNIC and groundskeeping. Responsible to work with other Serco staff/management to coordinate the work between departments to complete airside project's overall goal, includes the scheduling of staff and equipment. Proactively and frequently communicate with customer and applicable Serco departments re project status/any variation in originally projected scope/timeline/budget as well as how customer mandated changes impact original deliverable. Collaborates to ensure all work orders associated with airside projects are accurate and closed in a timely manner and forwarded for billing and payment. Other related duties relevant to this position as may be required.

Qualifications :
College diploma in a related field is desired. Completion of secondary school is required. Ten years' of experience in Heavy Equipment operation, particularly in Airfield Operation is required. Three years' of supervisory experience required. Possession of a valid SK Driver's License - Class 3 (or able to obtain) Possession of or the ability to obtain and maintain a Ramp Defensive Driving Course (DND/RDDC) certification to operate vehicles on the airfield is required. Comprehensive knowledge of Transport Canada and DND regulations wrt airports. Comprehensive knowledge of the TP 312 and application at airports. Must successfully complete and pass a Criminal Record Check (CPIC); Fingerprint Criminal Record Check; Reliability clearance. Excellent computer skills in MS Office suite. Comprehensive understanding of concepts and principles within own discipline and knowledge of others. Ability to evaluate risk and related mitigation strategies. Contractual understanding of Statement of work and labour agreements. Communicates effectively - able to articulate ideas in a clear and persuasive manner. Supervises people effectively - follows through with performance management including objective setting, regular feedback and review. Strong project management skills with the ability to work on and participate in multiple airside projects simultaneously.
Company Overview :

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency:

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance--so you can thrive both professionally and personally. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple provinces, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.

Serco complies with all applicable federal, provincial, and local leave laws This is a Canada-based role and this position is for an existing vacancy, unless stated otherwise in the job description. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.