------------- Secondary (high) school graduation certificate
Tasks
--------- Answer telephone and relay telephone calls and messages
Help customers plan travel time and routes
Make, cancel and change flight reservations
Prepare and issue tickets and receipts
Process money, cheques and credit/debit card payments
Provide customer service
Work with minimal supervision
Train or assist in the training of other workers
Certificates, licences, memberships, and courses
---------------------------------------------------- Call Centre Training
Reservations Training Course
Type of experience
---------------------- Airline reservation
Call centre
Travel agency
Personal suitability
------------------------ Client focus
Efficient interpersonal skills
Interpersonal awareness
Organized
Reliability
Team player
Screening questions
----------------------- Are you currently legally able to work in Canada?
Are you willing to relocate for this position?
Do you currently reside in proximity to the advertised location?
Do you have previous experience in this field of employment?
Experience
-------------- 2 years to less than 3 years
Health benefits
------------------- Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits
Financial benefits
---------------------- Bonus
Life insurance
Other benefits
------------------ Free parking available
Paid time off (volunteering or personal days)
Parking available
Duree de l'emploi: Permanent
Langue de travail: Anglais
* Heures de travail: 35 to 40 hours per week
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