Job Description

As a Delta Air Lines Aircraft Load Agent, you will act as a lead agent responsible for ensuring the safe and proper loading/offloading of baggage and cargo. The Load Agents are accountable for ensuring the correct weight and balance recording, on-time departures, safety, security, and customer service delivery.

As an Aircraft Load Agent, you will perform a variety of the duties below according to your functional work area assignment; however, in certain stations and under certain circumstances, employees may be required to perform all functions.

This position is awarded to the most qualified individual, as determined through a selection process, and is not awarded based on seniority.

Summary of responsibilities (not comprehensive of all tasks):

• Functions as a multitasked worker who is an effective team motivator.
• Forms a solid game plan for IROP recovery and makes quick, sound decisions.
• Demonstrates a keen ability to solve problems and possesses the dedication to provide excellent customer service.
• Lifts, loads, unloads and transports baggage, mail, and cargo to and from aircraft.
• Operates ground support equipment (tugs, conveyor belts, and tow tractors).
• Efficiently coordinates with internal resources while working under time constraints to dispatch flights safely, securely, and on time.
• Outdoor work in varying climate conditions is required.
• Practices safety-conscious behaviors in all operations processes and procedures.

What you need to succeed (minimum qualifications)

Embraces diverse people, thinking, and styles. * Consistently makes safety and security, of self and others, the priority.

• High School diploma, GED, or High School Equivalency.
• Must be at least 18 years of age.
• Must have a valid driver\'s license.
• Must be proficient in English.
• Possess basic computer skills.
• Should project a professional image.
• Must successfully complete relevant training classes.
• Have strong verbal communication skills.
• Should have excellent oral and verbal communication skills and be able to comprehend detailed job instructions.
• Ability to frequently lift bags or items weighing up to and including 50 pounds.
• Ability to occasionally lift bags or items weighing between 50 and 70 pounds.
• Occasionally support in aircraft cabin cleaning duties
• Must be able to drive and safely operate cargo loader and baggage tug, as well as tow tractor when required to dispatch aircraft.
• Should be able to work under pressure and time constraints necessary to dispatch flights on time.
• Perform all other operational duties assigned by supervisor or manager, including support in the Baggage Service Office.
• Must be in possession of valid documentation to live and work in Canada at the time of applying to this position. Delta does not sponsor.
• Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays in all weather conditions.
• Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE.
• Demonstrates that privacy is a priority when handling personal data.

What will give you a competitive edge (preferred qualifications)

N/A

Delta Air Lines