Job Description

Are you interested and passionate about creating efficiencies in process workflows that are AI enabled to support others in being productive?

ISL is advancing on how we do business leveraging AI technology which may include Copilot, ChatGPT, Microsoft 365 AI features and we want you to be a part of the journey!



A Little About Us

We are engineers, technologists, planners, landscape architects, scientists, and their support teams that work together to deliver infrastructure, minimizing environmental impact and maximizing benefit to the community. Learn more about our work by visiting us on Instagram @islengineering / LinkedIn and feel free to join our ISL newsletter on LinkedIn: Inside ISL.

ISL's Calgary's Community Development Team of engineers and technologists interface with a wide variety of diverse disciplines Community Planning, Landscape Architecture, Buildings, Transportation, and Water internally. Externally, the team manages the relationship with independent developers, architects, municipalities and contractors to ensure all stages of development are managed effectively.

We are trusted by demonstrating ISL's values of Integrity, Excellence, Unity and Curiosity in everything we do. We are a fun collaborative team in and out of work and enjoy participating in events such as the Calgary's Corporate Challenge.

More about us as a team:

We work with a variety of clients - Our team is made up of approximately 15 professionals where we work with a variety of clients ranging from private developers to municipalities across central and northern Alberta. We work on interesting work - We collaborate across our organization with multidisciplinary professionals that span Alberta, BC and Saskatchewan. Some notable past projects include elementary to middle school builds, leisure centers, fire halls, and The Calgary Zoo. We are working smarter not harder - Already leveraging some current technologies we care about delivering excellence to our clients.

About our projects:

Calgary Zoo: Canadian Wilds, Polar Exhibit, Asian Highlands and Tiger Trail. Eau Claire Plaza to Riverwalk. Elementary and Post Secondary Schools (Award Winning - Mathison Hall). Calgary International Airport/Parking. Large land development projects.

About the Role

Reporting directly to the Community Development Manager, this role provides high-level administrative and executive support to the Community Development team and the Manager. The successful candidate will leverage established AI tools and processes to generate, refine, and deliver high-quality documents and content generation (internal and External), powering up the team's productivity.

Working from our bright Calgary, AB office you will bring your service mindset to the team as you:

Serve as the primary administrative and executive assistant to the Community Development Manager, supporting content creating of the professional team, communications, and priority tasks. Plug in to the teams current AI workflows and information management system ready to learn and be curious about how it all integrates. Act as the team's AI content specialist receiving information and requests from team members and professionals. Utilize AI systems to draft, edit, and finalize documents, reports, memos, and presentations. Maintain and continuously improve the team's AI-driven workflows, refining best practices and deploying new efficiencies as the technology and system evolves. Train and support new team members in the CD specific task management, information processing and process for content creation workflow automation. Coordinate closely with the Manager to anticipate needs of the CD team. Develop standard operating procedures using pre-made tools that involve content generation, QA/QC of generated documents and information management. Act as a quasi-Librarian in organizing and curating knowledge and project information within our project structure to further leverage AI for cataloguing and retrieval of our professional staff. Stay engaged with all facets of the Community Development portfolio, demonstrating curiosity and initiative to learn and contribute across project types. Facilitate communication and information flow between the Manager, team, and external stakeholders, ensuring clarity and timeliness. Represent Community Development as a Champion across the organization liaising with the Technology and Innovation group and other sectors.

A Little About You

Curiosity - You are a natural systems thinker that can see how all moving parts of technology, tools fit together and want the piece them together like a puzzle to create workflows. You have a keen interest and/or experience already leveraging AI tools in your existing role such as (e.g., Copilot, ChatGPT, Microsoft 365 AI features) to support team efficiency.

Unity - You are Proactive, detail-oriented, and highly organized, with a passion for supporting others and driving team success. You want to free technical experts up from administrative tasks so they can focus on the work that matters to them.

Integrity - You are discreet in your approach and trustworthy handling confidential information with professionalism.

Excellence - Eager to learn about all aspects of the Community Development teams across ISL and contribute to a culture of innovation and continuous improvement.

Your cover letter should include:

Examples of what you have optimized.

Your application must display:

Post-secondary education in business administration, communications, or a related field. A combination of relevant experience and education may be considered. Three years of experience in optimizing administrative or project workflows using AI or other technology for increased productivity and efficiency. Direct experience and/or familiarity with Copilot, Copilot Notebook, Microsoft 365 is preferred. Demonstrated experience in building and maintaining project information libraries. Ready to take initiative with the ability to create shared learning resources for the team that help them work efficiently. Strong written and verbal communication skills; able to synthesize input from multiple sources into clear ie: transcriptions, professional documents. Comfortable working in a fast-paced, multidisciplinary environment and adapting to evolving priorities. Interest in streamlining multiple tools such as Loop, Microsoft Notebook. Ability to generate content based on transcription to generate documents/report/change forms quickly and accurately. Excellent collaboration and stakeholder engagement skills; able to translate technical concepts for non-technical teams. Curious mindset with a strong desire to learn and leverage emerging tools. Continuous learning mindset with the ability to stay current on emerging technologies and recommend innovative solutions.

Bonus points if you have:

Prior experience ideally within a professional services or engineering environment. Hands-on experience with AI-powered productivity tools and a demonstrated interest in technology-driven process improvement. Direct experience creating productivity and workflow efficiency tools using Copilot Notebook, ChatGPT, Microsoft 365 AI or comparable. Experience in generating written content for proposals.

What ISL Offers

We value you for your contributions and want to ensure that your personal success is intertwined with your professional success. Our wellness philosophy encompasses the four pillars of physical, mental, financial and spiritual wellbeing which is why our benefits package is comprehensive and offers you some of the best available tools to maximize your career and lifestyle.

Depending on your experience level, the salary range (based on a 40-hour work week) is:

$55,000 - $65,000.

Here are some of the amazing benefits we provide:

Excellent mentorship. Flexible working hours. Hybrid model of work. Employer paid benefits including health, dental and extensive paramedical services. Healthcare Spending and Lifestyle Option Accounts. Group RRSP. Annual bonus incentives. Paid professional development opportunities and memberships. Parental leave top ups. 24/7/365 Employee & Family Assistance Program.

At ISL, we share an enthusiasm for community infrastructure. From planning through to design and construction management, we create nimble teams to tackle the unique requirements of every project. Our technical expertise encompasses transportation, land use planning, civil engineering, municipal, landscape architecture, heritage services, environmental management, water, structural, community engagement, geomatics, construction services and 3D visualization. Just the right size, ISL delivers on complex projects while being small enough to maintain strong, cohesive project teams and personal client attention and service.



At ISL your identity is part of our identity. Diversity, Equity and Inclusion (DEI) speaks to our core values and provides space for our teams to bring their authentic selves to work. ISL believes DEI creates the best outcomes for our clients while sustaining a happy and thriving work environment that allows for career development and opportunities for all staff. ISL is committed to a focused effort on continuous improvement and development of a respectful and safe workplace.



We thank all applicants in advance for their interest in this position. Only those who will be selected for an interview will be contacted.