Job Description

Make AI Practical at Golden West

At Golden West Broadcasting, we're proud to serve communities across Western Canada through our network of local radio stations and community news websites. We're now looking for a new team member to help bring the power of AI automation to the front lines of our work.

As our AI Solutions Lead, you'll help teams across the business identify repetitive, time- consuming tasks and support them in using tools like ChatGPT and Microsoft 365 Copilot to streamline workflows, improve accuracy, and reduce manual effort.

This is a new position with room to grow. You don't need to be a full AI expert -- just someone who's curious, tech-savvy, and eager to help others work smarter. Good in-person communication skills are a must.

What You'll Do

Understand Workflows

Meet with different departments (news, sales, finance, HR, traffic, production) to learn how they do their work Identify opportunities where AI can reduce repetitive or time-consuming work and improve efficiency
Build and Test Tools

Create AI-driven tools and templates to help staff make common or repetitive tasks more efficient and/or more comprehensive. Examples: Clean or reformat spreadsheets according to pre-determined checklist Generate consistent custom reports from structured data Develop more efficient workflows Industry research and comparison reporting Test solutions with employees and gather feedback
Train and Support

Write quick-start guides, templates, and checklists Provide basic coaching and support to help employees feel confident using the tool Follow-up with each department to encourage adoption, track usage, make improvements to processes Run short training sessions (in person or over video)
Track Outcomes and Ensure Safety

Monitor effectiveness (time saved, accuracy, quality) Ensure all AI use follows company rules and data privacy best practices Help maintain responsible use of AI (human review, data protection, no sensitive inputs

What You Bring

Must-Have Skills:

Strong interest in AI and process improvement Familiarity with Microsoft 365 tools (Excel, Word, Outlook, PowerPoint) Comfort using or learning tools like ChatGPT, Copilot, or AI-enhanced features in Office apps Great communicator who connects well with others Excellent written communication and documentation skills Strong organizational and problem-solving abilities Curiosity in learning how different departments work and translate that into helpful tools
Nice-to-Have:

Previous experience in a business support, admin, training, or operations role Familiarity with data privacy Experience with spreadsheet formulas, low-code tools (like Power Automate), or basic scripting Exposure to media, radio, or advertising environments

Working Conditions

Based in Steinbach, MB (candidates in Winnipeg area welcome, but must work from Steinbach) Some remote work possible, especially for heads-down project work Most collaboration with remote offices is done via video calls Minimal travel required

Why This Role Matters

AI isn't just for big tech, it can make a real difference in small teams doing big work. This role is about making AI useful, not flashy: helping co-workers get through their inbox faster, build reports more easily, and spend more time on meaningful work

You'll work directly with the CTO, be part of a forward-thinking team, and help shape how AI is used across dozens of communities in Western Canada.

Compensation & Benefits

Salary range: $50,000-$60,000 Full benefits package Opportunity to grow with a leadership-backed initiative Training and development support for AI tools and certifications
Don't meet every requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every qualification. Golden West is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, Indigenous peoples and persons with disabilities.

If you're interested in building a career with us, reach out via careers@goldenwest.ca.

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance Paid time off
Ability to commute/relocate:

Steinbach, MB: reliably commute or plan to relocate before starting work (required)
Application question(s):

Share an example or two of how you've used AI to solve a problem
Licence/Certification:

Class 5 Licence (required)
Work Location: In person