As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing, and verification of database data integrity. You perform administrative, office and other tasks to help your unit achieve operational objectives and carry out initiatives in accordance with the general standards, practices and guidelines in place. The ability to drive results is therefore essential. You help process and analyze information, solve problems and prepare recommendations, tailoring your approach as needed. You also help develop and improve work methods and procedures. More specifically, you will be required to:
Carry out the unit's operational and administrative processes
Analyze, produce and revise reports and statistics. Carry out administrative, operational and quality control measures and take corrective action, following up as needed. Perform administrative tasks, including data entry, extraction, processing, compilation and coding
Help develop and improve work methods and procedures
Provide information about the policies, programs and processes in your field
Prepare and revise presentations and related documents.
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