Job Description

Job Category: Security Officers
:
We are seeking a proactive and organized Security Guard to also serve as Front Desk Coordinator. This dual role requires experience in CCTV monitoring, security protocols, and customer service. The ideal candidate will be proficient in MS Office, able to manage administrative tasks while ensuring building security. They must have excellent interpersonal skills, a positive attitude, and fluency in both official languages (French and English).
Responsibilities:

• Actively monitor CCTV cameras throughout the building to ensure the safety and security of all premises, staff, and visitors.
• Greet and assist visitors, tenants, and staff in a professional, friendly, and approachable manner. Ensure that the front desk area is always organized, clean, and welcoming.
• Prioritize tasks based on urgency and importance, especially when balancing security duties with administrative responsibilities.
• Conduct regular patrols of the property to check for any potential security risks and/or hazards.
• Maintain a positive, approachable, and professional demeanor at all times.
• Contact appropriate staff to announce visitor and mail/courier arrivals and manage courier deliveries.
• Prevent unauthorized access and loitering; contact law enforcement if necessary.
• Make recommendations and take action to correct security issues as needed.
• Respond to emergencies, including medical alerts, fire alarms, and other incidents.
• Prepare reports, assist with special assignments, and inform site security of behavioral concerns regarding employees, consultants, or visitors.
• Perform security escort duties and provide assistance or chaperone for deliveries as required.
• Ability to lift and carry up to 15 lbs.

Qualifications:

• Valid security guard license (BSP).
• Must be Bilingual (French and English), both written and spoken.
• Proven experience with CCTV systems and security surveillance.
• Strong working knowledge of Microsoft Office and security systems.
• Ability to conduct building patrols and remain vigilant during long shifts.
• Ability to remain calm and composed in stressful or emergency situations.

Responsabilites :

• Surveiller activement les cameras CCTV dans tout le batiment afin d'assurer la securite des lieux, du personnel et des visiteurs.
• Accueillir et assister les visiteurs, les locataires et le personnel de maniere professionnelle et courtoise. Assurer que la zone de la reception soit toujours propre, bien organisee et accueillante.
• Prioriser les taches en fonction de l'urgence et de l'importance, notamment en equilibrant les responsabilites de securite et administratives.
• Effectuer des patrouilles regulieres sur la propriete afin de verifier tout risque potentiel pour la securite ou tout danger.
• Maintenir une attitude positive et professionnelle en tout temps.
• Contacter le personnel approprie pour annoncer l'arrivee des visiteurs et l'arrivee du courrier.
• Gestion du courrier.
• Gerer l'acces non autorise et les attroupements; contacter les autorites competentes si necessaire.
• Faire des recommandations et prendre des mesures pour corriger les problemes de securite au besoin.
• Repondre aux urgences, y compris les alertes medicales, les alarmes incendie et autres incidents.
• Rediger des rapports, assister a des projets speciaux et informer la securite du site des comportements preoccupants des employes, des consultants ou des visiteurs.
• Accompagner les livraisons si necessaire.
• Capacite a soulever et transporter jusqu'a 15 lb.

Qualifications:

• Permis valide d'agent de securite (BSP).
• Doit etre bilingue (francais et anglais), tant a l'oral qu'a l'ecrit.
• Experience avancee avec les systemes CCTV et la surveillance de la securite.
• Bonne connaissance des systemes de securite et de la suite Microsoft Office.
• Capacite a effectuer des patrouilles dans le batiment et a rester vigilant lors de longues periodes de travail.
• Capacite a rester calme et compose en situation de stress ou d'urgence.

#AF-EasternCanada
About Us: Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team: Securitas Canada's Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Securitas Aviation's Mission:
Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.