Job Description

Centurion Asset Management Inc. est un chef de file reconnu dans le secteur des placements et l\'industrie de la gestion immobili\xc3\xa8re. Fournissant des investissements et des logements de qualit\xc3\xa9 \xc3\xa0 tous ses clients, notre \xc3\xa9quipe exp\xc3\xa9riment\xc3\xa9e de plus de 280 employ\xc3\xa9s est un \xc3\xa9l\xc3\xa9ment essentiel du succ\xc3\xa8s de Centurion depuis 2003. Centurion Apartment Real Estate Investment Trust (\xc2\xab FPI \xc2\xbb) poss\xc3\xa8de plus de 11 000 appartement multifamilial unit\xc3\xa9s et logement \xc3\xa9tudiant des lits dans 28 villes du Canada et des \xc3\x89tats-Unis. Depuis le premier jour, notre objectif est de fournir aux r\xc3\xa9sidents et \xc3\xa0 leurs familles des maisons propres, s\xc3\xbbres et confortables. Le FPI offre aux investisseurs la possibilit\xc3\xa9 d\'investir dans un portefeuille diversifi\xc3\xa9 d\'appartements locatifs et de r\xc3\xa9sidences \xc3\xa9tudiantes, ainsi que des placements hypoth\xc3\xa9caires et en actions dans des d\xc3\xa9veloppements immobiliers, partout au Canada et aux \xc3\x89tats-Unis, et de participer aux profits qui en r\xc3\xa9sultent. Centurion Financial Trust (\xc2\xab CFiT \xc2\xbb) est une fiducie ax\xc3\xa9e sur le revenu et la croissance qui investit dans un portefeuille diversifi\xc3\xa9 de placements de dette qui comprend, mais sans s\'y limiter, les hypoth\xc3\xa8ques, les d\xc3\xa9veloppements immobiliers opportunistes et la dette des entreprises. Les investisseurs regroupent leurs fonds pour investir dans des opportunit\xc3\xa9s de pr\xc3\xaats hypoth\xc3\xa9caires et de cr\xc3\xa9dit ax\xc3\xa9s sur la croissance et participent aux rendements des revenus d\'int\xc3\xa9r\xc3\xaats et au b\xc3\xa9n\xc3\xa9fice net des capitaux propres.
Notre mission Notre mission est d\'\xc3\xaatre recherch\xc3\xa9 en tant que gestionnaire d\'actifs alternatifs de premier plan, r\xc3\xa9put\xc3\xa9 et multidisciplinaire; capitaliser sur les opportunit\xc3\xa9s de strat\xc3\xa9gies d\'investissement nouvelles et passionnantes qui r\xc3\xa9pondent \xc3\xa0 notre mission envers les investisseurs; et d\'embrasser le changement, l\'exp\xc3\xa9rimentation, l\'innovation et l\'apprentissage de l\'\xc3\xa9chec pour apporter des am\xc3\xa9liorations continues qui conduisent notre succ\xc3\xa8s et nous maintiennent en avance sur nos concurrents.
Nos valeurs Nos valeurs fondamentales peuvent \xc3\xaatre r\xc3\xa9sum\xc3\xa9es par l\'acronyme RISE: Respect de nos Investisseurs, R\xc3\xa9sidents, Coll\xc3\xa8gues, Partenaires et Communaut\xc3\xa9s; Int\xc3\xa9grit\xc3\xa9 dans tout ce que nous faisons, faisant preuve de sinc\xc3\xa9rit\xc3\xa9, d\'honn\xc3\xaatet\xc3\xa9 et de la volont\xc3\xa9 de bien faire les choses; Simplicit\xc3\xa9 sans pr\xc3\xa9tention ni tracas, pleine de valeur et de bon sens; et l\'Excellence en offrant \xc3\xa0 tous nos Clients et Partenaires des produits et des services d\'une qualit\xc3\xa9 exceptionnelle, ainsi qu\'en offrant \xc3\xa0 nos Employ\xc3\xa9s un excellent lieu de travail.
Pourquoi les employ\xc3\xa9s veulent travailler avec nous Nous offrons un environnement inclusif o\xc3\xb9 tous les employ\xc3\xa9s sont valoris\xc3\xa9s et soutenus. Au fil des ans, nous avons d\xc3\xa9velopp\xc3\xa9 une culture de travail o\xc3\xb9 le potentiel de chaque employ\xc3\xa9 est maximis\xc3\xa9 et o\xc3\xb9 chacun a une chance \xc3\xa9gale de croissance. Pour certains r\xc3\xb4les, nous offrons de nombreux avantages, notamment: Forfaits de r\xc3\xa9compenses totales concurrentiels; R\xc3\xa9gime d\'avantages sociaux complet, y compris les soins m\xc3\xa9dicaux, dentaires et de la vue; Horaires flexibles de la semaine de travail; Politique de vacances bas\xc3\xa9e sur l\'anciennet\xc3\xa9; Programmes d\'heures d\'\xc3\xa9t\xc3\xa9 et de vacances; Acad\xc3\xa9mie d\'apprentissage Centurion; Opportunit\xc3\xa9s de croissance; Politique de remboursement de l\'\xc3\xa9ducation; Programme d\'encadrement; Programme de r\xc3\xa9f\xc3\xa9rence des employ\xc3\xa9s; Postes de travail ergonomiques \xc3\xa9quip\xc3\xa9s de bureaux debout; Adh\xc3\xa9sion \xc3\xa0 un gymnase \xc3\xa0 prix r\xc3\xa9duit; Plateformes de communication interne \xc3\xa0 l\'\xc3\xa9chelle de l\'entreprise; Opportunit\xc3\xa9s de b\xc3\xa9n\xc3\xa9volat pour les employ\xc3\xa9s; R\xc3\xa9unions trimestrielles \xc3\xa0 l\'\xc3\xa9chelle de l\'entreprise et rencontres sociales; programme d\'innovation des employ\xc3\xa9s; et carte de r\xc3\xa9duction d\'entreprise.
Survol
Relevant du directeur g\xc3\xa9n\xc3\xa9ral, l\'agent de location est responsable de l\'administration, de la gestion et de la location professionnelles d\'une communaut\xc3\xa9 de logements \xc3\xa9tudiants ge par Centurion Property Associates Inc. L\'agent de location est responsable de montrer les unit\xc3\xa9s disponibles, de qualifier les r\xc3\xa9sidents potentiels et de n\xc3\xa9gocier avec succ\xc3\xa8s les baux pour obtenir une valeur optimale pour Centurion Property Associates Inc.
Responsabilit\xc3\xa9s
D\xc3\xa9veloppement de relations D\xc3\xa9velopper et maintenir des relations positives avec des intervenants internes et externes. Assurer la r\xc3\xa9solution opportune et proactive de difficult\xc3\xa9s concernant les R\xc3\xa9sidents actuels et potentiels.
Service \xc3\xa0 la client\xc3\xa8le Soccuper de mani\xc3\xa8re courtoise et professionnelle des demandes de renseignements des r\xc3\xa9sidents, feedback, plaintes ou soucis, et de transmettre toutes difficult\xc3\xa9s \xc3\xa0 lAssistante Directrice G\xc3\xa9n\xc3\xa9ral ou au Directeur G\xc3\xa9n\xc3\xa9ral. Assurer un taux \xc3\xa9lev\xc3\xa9 de satisfaction r\xc3\xa9sidente, achev\xc3\xa9 par une attention constante et consistante port\xc3\xa9e envers la Vision de Centurion, sa Mission et ses Valeurs. Promouvoir un bon sens de communaut\xc3\xa9.
Op\xc3\xa9rations en cours Exploiter les propri\xc3\xa9t\xc3\xa9s conform\xc3\xa9ment aux attentes des normes d\'entreprise de Centurion et aux budgets annuels approuv\xc3\xa9s. \xc3\x8atre responsable de s\'assurer que toutes les politiques et proc\xc3\xa9dures de Centurion Property Associates sont respect\xc3\xa9es \xc3\xa0 tout moment. R\xc3\xa9pondre aux questions, pr\xc3\xa9occupations ou plaintes des r\xc3\xa9sidents potentiels en temps opportun et avec compassion. Transf\xc3\xa9rer toutes les questions, pr\xc3\xa9occupations ou plaintes actuelles des r\xc3\xa9sidents au surintendant ou au gestionnaire immobilier en temps opportun et avec compassion. Commercialiser, montrer et louer des appartements, r\xc3\xa9pondre professionnellement aux demandes t\xc3\xa9l\xc3\xa9phoniques et \xc2\xab sans rendez-vous \xc2\xbb. Organiser, commercialiser et h\xc3\xa9berger ouverte maisons. Recueillir des informations sur les r\xc3\xa9sidents potentiels \xc3\xa0 l\'aide des cartes d\'invit\xc3\xa9 fournies. Fournir aux r\xc3\xa9sidents potentiels des informations et des formulaires connexes, en aidant \xc3\xa0 remplir les demandes et \xc3\xa0 collecter les cautions de location. Effectuez des v\xc3\xa9rifications des r\xc3\xa9f\xc3\xa9rences du propri\xc3\xa9taire et de l\'emploi et obtenez tous les documents n\xc3\xa9cessaires pour remplir le contrat de location, y compris la liste de contr\xc3\xb4le apr\xc3\xa8s le bail et les informations sur les paiements pr\xc3\xa9autoris\xc3\xa9s. Informer personnellement tous les demandeurs de la d\xc3\xa9cision du propri\xc3\xa9taire concernant leur demande de location. Inspecter les logements vacants pour s\'assurer qu\'ils sont pr\xc3\xaats \xc3\xa0 \xc3\xaatre lou\xc3\xa9s et effectuer les inspections d\'emm\xc3\xa9nagement/d\xc3\xa9m\xc3\xa9nagement, le cas \xc3\xa9ch\xc3\xa9ant. Informez le gestionnaire immobilier de tout carences ou probl\xc3\xa8me constat\xc3\xa9 dans les b\xc3\xa2timents ou les propri\xc3\xa9t\xc3\xa9s qui n\xc3\xa9cessitent une attention particuli\xc3\xa8re.
Administration et rapports Assister avec la compl\xc3\xa9tion dun rapport doccupation et de trafique hebdomadaire. Effectuer des questionnaires de march\xc3\xa9 r\xc3\xa9gulier pour obtenir une compr\xc3\xa9hension de propri\xc3\xa9t\xc3\xa9s rivales et des conditions actuelles de march\xc3\xa9. Maintenir un espace de bureau en ordre et compl\xc3\xa9ter des t\xc3\xa2ches cl\xc3\xa9ricales g\xc3\xa9n\xc3\xa9rales, incluant photocopier, scanner, et faxer des documents. Compl\xc3\xa9ter toutes autres t\xc3\xa2ches assign\xc3\xa9es.
Exigences

• Une passion pour l\'excellence dans la prestation de service \xc3\xa0 la client\xc3\xa8le;
• \xc3\x89ducation minimale de 12e ann\xc3\xa9e;
  
• Minimum 1 an d\'exp\xc3\xa9rience en location directe requise avec une pr\xc3\xa9f\xc3\xa9rence donn\xc3\xa9e aux personnes ayant une exp\xc3\xa9rience dans l\'industrie;
• Solides comp\xc3\xa9tences en communication interpersonnelle et orale;
• Excellentes comp\xc3\xa9tences organisationnelles avec une forte capacit\xc3\xa9 \xc3\xa0 \xc3\xa9tablir des priorit\xc3\xa9s et \xc3\xa0 effectuer plusieurs t\xc3\xa2ches;
• Capable de travailler \xc3\xa0 la fois de mani\xc3\xa8re autonome et confortablement au sein d\'une \xc3\xa9quipe;
• Aptitude \xc3\xa0 travailler dans un environnement ax\xc3\xa9 sur les d\xc3\xa9lais;
• Soucieux des d\xc3\xa9tails; capable de r\xc3\xa9soudre des probl\xc3\xa8mes en utilisant des faits, un raisonnement solide et du bon sens;
• Pens\xc3\xa9e avant-gardiste avec une capacit\xc3\xa9 \xc3\xa0 d\xc3\xa9velopper des solutions strat\xc3\xa9giques cr\xc3\xa9atives \xc3\xa0 des probl\xc3\xa8mes difficiles en temps opportun;
• Excellente ma\xc3\xaetrise des produits MS Office: Word, Excel, PowerPoint et Outlook;
• Engagement de discr\xc3\xa9tion et de confidentialit\xc3\xa9;
• Capacit\xc3\xa9 \xc3\xa0 parler, lire et \xc3\xa9crire couramment en anglais et en fran\xc3\xa7ais;
• Exp\xc3\xa9rience avec les syst\xc3\xa8mes de gestion immobili\xc3\xa8re Yardi conside comme un atout; et
• Doit \xc3\xaatre disponible pour un horaire modifi\xc3\xa9 \xc3\xa0 temps plein incluant les soirs jusqu\'\xc3\xa0 20h00 et les fins de semaine.

Nous remercions tous les candidats de leur int\xc3\xa9r\xc3\xaat pour Centurion. Cependant, en raison du volume de candidats que nous recevons, seuls les candidats s\xc3\xa9lectionn\xc3\xa9s pour un entretien seront contact\xc3\xa9s.
Centurion Asset Management Inc. | Centurion Property Associates Inc.est un employeur inclusif et \xc3\xa0 opportunit\xc3\xa9 \xc3\xa9gales. Si vous d\xc3\xa9sirez une accommodation reli\xc3\xa9e \xc3\xa0 une invalidit\xc3\xa9 pour participer \xc3\xa0 notre processus de recrutement, sil-vous-pla\xc3\xaet nous envoyez un courriel. Nous accommoderons vos besoins sous la Charte des Droits et Libert\xc3\xa9s du Qu\xc3\xa9bec.
Who We Are Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 280 Employees is a core component of Centurions success since 2003. Centurion Apartment Real Estate Investment Trust (REIT) owns more than 11,000 multi-family apartment units and student housing beds across 28 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes. The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them. Centurion Financial Trust (CFiT) is an income and growth-oriented trust that invests in a diversified portfolio of debt investments that include but are not limited to mortgages, opportunistic real estate developments, and corporate debt. Investors pool their funds to invest in mortgage and growth-oriented credit opportunities and participate in the yields from interest income and net profit from equity.
Our Mission Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.
Our Values Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.
Why Employees Want to Work with Us We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and everyone has equal opportunities for growth. For certain roles, we offer numerous employee perks, including: Competitive Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Flexible Work Week Schedules; Vacation Policy based on Length of Service; Summer and Holiday Hours Programs; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement Policy; Mentoring Program; Employee Referral Program; Ergonomic Workstations Equipped with Standing Desks; Discounted Gym Membership; Company-wide Internal Communication Platforms; Employee Volunteer Opportunities; Quarterly Townhall Meetings and Social Gatherings; Employee Innovation Program; and Corporate Discount Card.
Overview
Reporting to the General Manager, the Leasing Agent is responsible for the professional administration, management and leasing of a Centurion Property Associates Inc.
The Leasing Agent is accountable for showing available units, qualifying prospective Residents, and successfully negotiating leases to achieve optimum value for Centurion Property Associates Inc.
Responsibilities
Relationship Development Develop and foster positive relationships with internal and external stakeholders. Ensure proactive timely resolution of all current and prospective Resident inquiries.
Customer Service Professionally and courteously handle all current and prospective Resident inquiries, feedback, complaints or concerns, and escalate any issues to the Assistant General Manager or General Manager. Ensure a high level of Resident satisfaction is achieved through constant and consistent attention to Centurions Vision, Mission and Values. Promote a strong sense of community.
Ongoing Operations Work with the Office Staff and Marketing Department to identify marketing areas of opportunity and leasing obstacles. Follow up with prospective Residents regularly while creating a sense of urgency and closing the sale quickly. Conduct viewings with prospective Residents, ensuring they understand the value proposition. Leasing Agents will be provided with weekly goals and targets to ensure a strong closing ratio. Provide prospective Residents with related information and forms, helping to fill-out applications and collect the completed forms. Assist in Organizing, marketing and hosting events, including Open Houses, Resident Events, etc.
Administration and Reporting Assist with the completion of daily leasing reporting, highlighting any successes or areas of opportunities. Assist in preparing the weekly occupancy and traffic report. Conduct regular market surveys to gain a comprehensive understanding of competing properties and current market conditions. Maintain an orderly office area and complete general clerical duties, including photocopying, scanning, and faxing documents. Complete other duties as assigned.
Requirements

• A passion for excellence in customer service delivery;
• A minimum 2 to 3 years of leasing experience;
• Strong sales background with attention to closing ratios and positive past performance;
• Strong interpersonal and oral communication skills;
• Excellent organizational skills with a strong ability to prioritize and multi-task;
• Able to work both independently and comfortably as part of a team;
• Aptitude for working in a deadline-oriented environment;
• Detail-oriented; able to resolve problems using facts, sound reasoning and common sense;
• Forward thinking with an ability to develop creative strategic solutions to difficult issues in a timely manner;
• Strong command of MS Office products: Word, Excel, PowerPoint, Outlook;
• Commitment to discretion and confidentiality;
• Experience with Yardi property management systems considered an asset; and
• The successful candidate must speak both English and French.

Centurion Asset Management Inc. | Centurion Property Associates Inc. is an inclusive and equal opportunity Employer. If you require a disability-related accommodation to participate in the recruitment process, please email us. We will accommodate your needs under the Quebec Charter of Human Rights and Freedoms.