Job Description

Office - Permanent
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Are you ready to work for an international company where you can experience a unique professional career? Our agency sales office is in downtown Toronto and seeks experienced sales/customer service people to join our team. If you love sales and are in search of a high-performance role, have previous sales/service or travel industry experience and enjoy the excitement of creating the perfect vacation experience for our customers, then Club Med has a position for you.

About us
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Since its creation in 1950, Club Med is the worldwide leader of all-inclusive, upscale, friendly and multicultural vacation. With 71 resorts located in the most beautiful places around the world throughout 36 different countries, a cruise sailing ship, the Club Med 2 and luxury Villas and Chalet-Apartments, Club Med is nowadays more than ever synonym of dream and happiness.
Our packages include the guest\'s accommodations, gourmet dining, drinks, transportation, variety of activities and gratuities. We are proud of our multicultural reputation and we welcome guests from all around the world. Our resorts are the perfect destination to let loose and enjoy a well-deserved vacation.

What we offer?
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Club Med offers competitive hourly pay and an impressive benefit package, including:

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  Paid training
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  Paid vacation and holidays
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  Contests and a rewarding incentive plan
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  Incredible vacation discounts to our resorts worldwide
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  Company sponsored medical, vision, travel, life, & disability insurance benefits for you and your Family.
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  One (1) all-expenses paid familiarization trip to a Club Med Resort, for product experience and integration, after 6 months of employment
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  $1,500 Retention Bonus (2 installments of $750 each after 6 months and 1 year of employment)
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  Global Club Med Referral Incentive Program
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  Tuition reimbursement (Full time), RRSP and other additional benefits

What is expected?
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As a Travel Experience Designer, you will be an ambassador of Club Med Spirit and values, responsible for creating tailor-made trips for the customer based on their needs, using selling and upselling techniques, and providing detailed service information required. You will also be responsible for ensuring that we deliver on our common goal of providing lasting memories to our customers.

Profile and skills
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  High energy, customer focused sales and service professionals who are confident and thrive in a fast-paced work environment.
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  Sales experience and the ability to multi-task and recognize sales opportunities
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  Professional individuals who are enthusiastic, demonstrates initiative, adaptability, attention to detail, and good judgment.
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  Communication Skills: English is mandatory in this role as well as strong verbal a written communication skill. French is plus
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  Computer knowledge.
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  Previous travel industry experiences, knowledge of geography and/or call center experience is a plus, but not required. *Note: Travel professionals applying need to have passed required TICO exam.
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  Must be available to work 40 hours weekly, flexible for any shift between 10am and 7pm Monday through Saturday, as well as Holidays.

Club Med is an Equal Opportunity Employer who values diversity.