Job Description

Our team deserves to LEARN FROM THE BEST
Youre a natural collaborator, passionate about education, and love pushing boundaries to deliver results.
As an Agency Training Specialist, youll be a key player in shaping our future agency operations and helping our team members excel. Your work will directly impact how we onboard and develop our agency staff by fostering an atmosphere of growth and continuous improvement.
If youre excited about developing and facilitating training programs, driving innovation, and being a part of a team that genuinely cares about one another, this role is for you.
WHAT MOVES YOU

• Youre an expert in adult education with the ability to create and deliver engaging, impactful learning experiences.
• Youre an excellent communicator with strong written and verbal presentation skills.
• Youre a life-long learner whos passionate about continuous development, both for yourself and your team.
• You bring solid business acumen and a keen interest in understanding all aspects of the insurance operation.

WHAT YOULL DO

• Deliver training through a blended learning approach (virtual classroom, traditional classroom, on-the-job training).
• Assist with creating and revising training materials and courses.
• Administer assessments and exercises to evaluate learning progress and the effectiveness of training methods.
• Provide on-site and virtual support in developing and facilitating advisor licensing (Level 1 and 2) and product training programs.
• Contribute to projects, journey mapping, and business process reviews to ensure continuous improvement in training delivery.
• Work closely with Insurance Agency Managers and staff to drive optimal performance through training, onboarding, and progress tracking.

WHAT YOUVE DONE

• Youre no insurance newbie. You have at least 8 years of experience in insurance sales and service, including personal and commercial lines.
• You have at least three years of experience with facilitation, curriculum design, and development.
• Youve worked in leadership, supervisory, or mentoring roles (bonus points if youve mentored others in an insurance setting).
• Youre working towards or have earned your CIP designation.

WHAT YOULL GET

• A competitive salary with commission opportunities, customizable benefits and an outstanding Retirement Savings Program.
• Great discounts on AMA services including memberships, insurance, travel and more.
• A work environment that prioritizes learning opportunities and career development, with dedicated learning time to meet your licence requirements.
• Paid vacation and other paid time off including a Volunteer Day and a flexible Me Day.
• Were Albertans protecting Albertans, and by joining our locally-based insurance agency, youll be helping your neighbours protect what matters most.

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WORK MODEL: Remote
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We thank all applicants for their interest; however, only those selected for an interview will be contacted.