Job Description

Agencies Assistant Manager

- We are growing our team!Full-time, Permanent 37.5 hours per week Competitive base salary of $75,000
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Who We Are

The Greater Vancouver Food Bank is a non-profit organization with a mission to provide healthy food to those in need. The GVFB provides support through direct distribution to those in Vancouver, Burnaby, New Westminster and the North Shore, as well as through 160+ agency partners both locally and provincially. Through this model, the GVFB envisions a British Columbia where everyone has access to healthy food through efficient distribution, innovation and partnerships.

To learn more visit: www.foodbank.bc.ca

The GVFB is a proud winner of

BC's Top Employers 2025!

The GVFB is a certified Living Wage Employer!

This recognizes the GVFB's commitment to paying fair wages, upholding good work standards for our employees, and contributing to poverty reduction and a higher standard of living in our community.
What We Offer


We believe in providing employees with flexibility, and the resources and tools to excel in their role. Employees will work alongside people who are passionate about food insecurity and community. We provide an inclusive office environment with excellent Skytrain accessibility and free parking on-site.

This is a full-time, permanent position, with the opportunity to learn and grow. The successful candidate can expect a base salary of $75,000 annually, depending on experience.

Our competitive benefit plan includes extended healthcare and dental, and a Group Registered Retirement Savings Plan (RRSP) where employees are matched up to 7% of their contributions. Employees also receive three weeks paid vacation annually, as well as two paid personal days, and a paid birthday day off.

Career and personal development are at the forefront of the GVFB's culture. After three months of employment, employees have access to $1,600 towards professional development, $850 of which can be utilized towards wellness initiatives!###

Come and enjoy working in an inclusive, award-winning workplace!

Position Overview

As the Agencies Assistant Manager at the GVFB, you will oversee and coordinate the day-to-day operations of the Agencies Department. This role involves building and maintaining strong partnerships, leading a team, and ensuring our programs run smoothly and effectively.

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You will contribute to the overall success of the Agencies function by working collaboratively in a fast-paced environment to meet the organization's goals. This includes adhering to established guidelines and procedures while prioritizing our mission of providing healthy food to those in need.

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Key Responsibilities

Develop and maintain strong, sustainable, and mutually beneficial relationships with partnered agencies and other food security organizations. Work closely with the Operations Manager to develop and implement strategies and objectives, supporting staff and stakeholders with change management. Lead Agency related communication projects, such as website updates, social media highlights, and ensure quarterly reviews and updates of all external-facing partner documents are completed. Lead staff teambuilding, training, hiring and onboarding for the Agencies department. Oversee successful, sustainable, and FOODSAFE distribution of food for 160+ Community and Provincial Agencies and other food security organizations. Oversee Agencies conflict resolution, policy development and maintenance, and agreement accountability with support from team leads. Supervise the Agencies team, with the support of team leads, providing guidance, coaching, clear expectations, and structure to their daily tasks. Ensure Agencies distribution function runs smoothly including volunteers, product fulfillment and safety, facility maintenance and machinery, and tracking. Ensure Agency partnerships function runs smoothly including the application process and in-kind receipts, annual visits, grants and surveys, partnership events, and database and ordering administration. Work with team leads to monitor and improve processes to enhance accuracy, speed, and overall efficiency in the Agencies department. Work with team leads to foster a positive and collaborative work environment to enhance team morale and productivity. Oversee and ensure meetings are conducted including team meetings, distribution & partnerships meetings, staff one-on-ones, and ongoing performance feedback evaluations. Ensure effective collaboration with other departments, such as Operations, Distribution, Communications to ensure seamless cross-department projects and day-to-day. Cover Operations Manager when needed and complete other assigned duties.
Personal Attributes and Core Skills

Demonstrates cultural sensitivity, inclusivity, and respect for people from all backgrounds and identities. Leads with integrity and authenticity, fostering trust, engagement, and high team performance. Communicates clearly and effectively with staff, volunteers, and stakeholders at all levels. Possesses strong interpersonal, coaching, and conflict resolution skills, adapting support to individual needs. Resourceful and solution-focused with excellent judgment, accuracy, and attention to detail. Highly organized and adaptable, able to prioritize, multi-task, and manage time effectively in a dynamic environment. Collaborative and hands-on team player who motivates others and delegates effectively to achieve shared goals.

Qualifications and Experience

Post secondary education in social work, humanities, community development, food systems/security or combination of relevant work experience. 3-5+ years' experience working in a non-profit, warehouse, food distribution industry or related field. 3-5 years' experience working in volunteer-driven environments. Experience working in a fast-paced environment. Public speaking experience and comfortable speaking in front of small groups. Strong working knowledge of Microsoft Office Suite.

Physical Requirements


Exposure to ambient temperatures and noisy conditions;

The ability to walk and stand intermittently;
Bending and lifting boxes up to 50 lbs intermittently; Travel to visit Agencies and other food banks as needed.

We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!

A criminal record check for working with vulnerable sectors is required upon hiring.
NOTE:


Due to the high volume of applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.