Job Description

Position profile:

The Ag Service Technician is responsible for inspection, diagnosis, repair and service of equipment in our shop as well as on the road. Providing thorough and effective technical and mechanical assistance with parts and service requirements for customers is a key driver for support at Norheim Ranching. Day to day responsibilities include inspect, diagnose and repair equipment sold by Norheim Ranching as well as competitive machines, performing updates, pre-delivery inspections and post-season inspections, completing work orders including records on any diagnosis and repairs made, performing preventative maintenance on company owned equipment and maintaining general shop safety and cleanliness.

Position reports to: Operations Manager

Major responsibilities:

Parts & Service

Perform general service work and repairs both in the shop and in the field as required Perform general maintenance and repairs on company owned vehicles and equipment Inspection of new and used equipment prior to sale and/or delivery Diagnosis and troubleshooting of customer equipment Completing pre and post-season inspections and updates Completing pre-delivery inspections on new equipment Complete inspection reports and work orders on all equipment that is serviced Resolve customer issues/conflicts as required. Ensure customer interactions result in a strong relationship with the company
General

Maintain the cleanliness of the shop and mechanic bays. Be a champion of safety procedures in the shop and field. Deliver parts or whole good products if necessary. Attend supplier training as required. All duties as assigned by the Operations Manager.
Competencies

Functional: Has in-depth knowledge and understanding of mechanical abilities and implementing appropriate strategies for diagnosis and repair Technical: Able to read and interpret schematics and use appropriate diagnostic tools to determine path to repair. Drives results: Positions Norheim Ranching for success by meeting and exceeding service department goals. Independent: Self-motivated, self-start, sets and achieves specific targets independently while able to jump into team setting for business strategy, budget-planning initiatives. Communication: Skilled at clearly expressing points of view while at the same time analyzing, interpreting, and taking direction from the operations Manager.
Education and experience

Preference is given to experience or formal training in Agricultural Equipment and/or mechanics roles. At minimum, a Grade 12 Diploma with 3 years experience in a mechanic or related role is required.

Good understanding and knowledge of forage related agriculture and experience in the livestock industry is considered a strong asset.

Journeyman status is not required, but is considered a strong asset.

Must have a valid Class 5 license.
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Job Type: Full-time

Pay: $30.00-$41.16 per hour

Benefits:

Casual dress Company events Dental care Extended health care On-site parking Paid time off RRSP match Vision care
Ability to commute/relocate:

Moosejaw, SK: reliably commute or plan to relocate before starting work (required)
Experience:

mechanical: 1 year (preferred)
Licence/Certification:

Journeyman (preferred) Trade Certificate (preferred)
Work Location: In person