Job Description

Closing Date (MM/DD/YYYY): 10/02/2025
Worker Type: Permanent
Language(s) Required: Bilingual (English and French)
Term Duration (in months):
Salary Range (plus eligible to receive a performance based incentive, applicable to position) : $61,370 - $83,030
Exceptional customer service skills needed:
Provide financial services and advice in our high-volume Customer Service Centre, responding to inquiries by phone or email in a clear, courteous and professional manner.
What you'll do:

• Process loan applications, adjudicate credit and make lending decisions
• Help callers understand which FCC financing options best suit their needs
• Thoroughly resolve any issues from customers or FCC business partners

What we're looking for:

• A strong team player with the ability to deliver exceptional customer service and maintain a high level of professionalism when speaking with customers
• A multi-tasker who is organized and detail-oriented
• Readiness to take on increased responsibility over time
• The ability to thrive in a fast-paced environment and produce consistent results

What you'll need:

• A diploma or degree in business administration, agriculture or economics and at least two years of experience at a financial institution (or equivalent combination of education and experience)
• A love for agriculture
• Intermediate proficiency in both official languages (English and French) needed

#FCCEN
You belong here
At FCC, we're committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we're dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.
We encourage qualified applicants to apply, including members of these four employment equity groups:

• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations
To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: . An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

Skills Required