Job Description

Infosys is seeking an Associate Client Partner for the Financial Services vertical. The person will lead all client interfaces within the assigned account scope and, along with the Client Partner / Senior Client Partner, build an account plan for client management. Usually, the person handles either a single account or part of a large account with an indicative annual book of business of up to $10-$30 million.
Role Description:

• Client relationship management and business development: lead client relationships, build a portfolio up to $10-30M, lead the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery partners involved to ensure fulfillment of all commitments to the client.
• Collaborate with the Delivery Manager to address all people or infrastructure related issues that may be affecting the delivery of the project vis-a-vis the specific client.
• Balance different projects running for the client that may involve different delivery managers or horizontal unit resources.
• Take go-to-market solutions to accounts and drive revenue from go-to-market solutions being sponsored by the business unit.
• Work closely with the Solutions Leader to build customized solutions pitches for the target account and driving the revenues and delivery of these solutions.
• Account planning and governance: build the account plan including relationships required, opportunities to be pursued, price decisions, etc.
• Craft account plan with details of the relationships required, the opportunities that have to be chased, and forecasting the potential revenue yield from such opportunities, as well as potential threats and weaknesses that need to be addressed.
• Make pricing decisions within the scope of the Master Services Agreement.
• Support pre-sales proposals for new business development outside of account scope.
• Provide vital input for building future alliances with relevant product vendors.

About Infosys Financial Services Vertical
The Financial Services vertical at Infosys partners with leading banks, insurers, and capital market firms in Canada and globally to deliver innovation and measurable business impact. We help clients navigate evolving regulatory frameworks, including OSFI guidelines, and adapt to trends such as open banking, real-time payments, and digital identity. Leveraging Infosys AI and Cloud solutions, we enable financial institutions to modernize legacy systems, strengthen cybersecurity, and enhance customer experience through advanced data analytics and automation. With deep domain expertise and a proven global delivery model, Infosys empowers Canadian financial enterprises to accelerate digital transformation, improve operational efficiency, and drive sustainable growth in a highly competitive and regulated market.
Required Qualifications:

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the relevant industry/vertical
• Track record of interacting and building relationships with CXO level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the [United States/Canada] without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:

• Knowledge of industry specific go-to-market solutions
• Good understanding of industry specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship

Role Designation
2816AAMCS Associate Manager - Client Services
Interest Group
Infosys Limited
Role
Associate Engagement Manager
Company
ITL Canada
Domain
Financial services
Skillset
Domain|Sales|Sales Execution
EEO/About Us
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Skills Required