Job Description

Company Description

MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier.


Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture and establishing our future direction.

Position Summary:

The Advisor, People Team - Generalist - is responsible for delivering comprehensive HR services and support to both employees and management within the organization. This role entails a broad range of activities, including recruitment, employee relations, performance management, and compliance with labor laws and regulations. The HR Advisor Generalist serves as a key point of contact for HR-related inquiries and provides guidance on HR policies and procedures. Additionally, the HR Advisor Generalist plays a critical role in fostering a positive workplace culture, enhancing employee engagement, and contributing to strategic HR initiatives.

Level of Responsibility

Enhanced task complexity and accountability to customer. Enhanced autonomy in role, contributing significantly to team/organizational projects. Accountable for accuracy and efficiency in assigned tasks. Starting to mentor junior staff.

Qualifications

Key Tasks

HR Operations & Compliance

Act as the first point of contact for day-to-day HR inquiries from employees and managers. Ensure HR policies, procedures, and employment laws are effectively implemented and compliant with provincial and federal regulations. Maintain and update employee records, HRIS systems, and documentation to ensure accuracy and compliance. Assist in internal audits and reporting (e.g., POR).
Employee Relations & Performance Support

Provide guidance on employee relations matters, ensuring consistency in policies and fair resolutions. Assist managers with performance management processes, including PIPs, coaching, and documentation. Support employee engagement initiatives, including culture-building activities and well-being programs. Advise employees on HR policies, benefits, and workplace concerns while promoting a positive work environment.
Recruitment, Onboarding & Offboarding

Own and execute the recruitment initiatives from start to finish. Oversee smooth onboarding for new hires, ensuring they have the necessary tools, policies, and systems access. Facilitate exit interviews, track trends, and recommend improvements for retention.
Policy & Process Improvement

Ensure HR policies and practices are kept up to date and clearly communicated across the organization. Proactively identify process inefficiencies and suggest improvements for a leaner, more effective HR function. Support training initiatives for HR compliance, workplace policies, and leadership support.

Skills / Experience:

All MSC Canada employees are expected to exhibit the MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike.

3-5 years of experience in a key role that allowed the person to operate in all fields of Human Resources, knowledge of the Transportation, Maritimes Industries, Warehousing and Cargo logistics. Bachelor's degree in a related field. Desire to provide the best possible experience for our customers - white gloves service. Demonstrated skills in dealing with tight timelines while completing daily tasks and cases. Capacity to evaluate situations and offer the best suitable options for settlement. Demonstrate Tact and Political business acumen. Is Intrinsically a Teamplayer. Aptitude to work in a high intensity environment, to prioritize, keep a high level of professionalism in the execution and delivers clean, clinical results. Strong written and verbal communication skills. Demonstrates a strong sense of urgency and pro-active approach to make measured decisions. Ability to work in a fast-paced environment, multi-task, and work under pressure towards deadlines. Proficiency in Excel and Microsoft Office Bilingual (French and English) - Excellent verbal and written communication skills. Knowledge of Canadian (Federal and Provincial) labor laws.

Additional Information

AI Disclosure

At MSC Canada, we are committed to transparency and fairness in our recruitment process. We do not use any artificial intelligence in our talent acquisition efforts.

Vacancy Clarity

Existing Vacancy

: This position is for an established role that is currently open.

Timely Communication

MSC Canada ensures timely updates for candidates. All individuals selected for an in-person interview will be notified within

45 days

of their initial discussion with us.


Great people who work hard and look out for each other because we're a team--it's that simple!


Just to name a few of our perks:

Flexible health and dental benefits coverage (for all permanent full-time roles). RRSP coverage with the Company matching a portion of employee contribution (for all permanent full-time roles). Tailored training program opportunities for employee development. Employee mentorship, leadership, and assistance opportunities. Employee referral incentive program. Community Involvement. Gym facility. Health & Wellness Program.

Hurry, and apply now!

MSC Canada is an equal opportunity employer, and we welcome and encourage applications from all interested parties. Accommodations are available, upon request, for those with a disability or medical need during any stage of the recruitment process. We thank all candidates for their interest in MSC Canada however, only those candidates selected for an interview will be contacted.