Job Description

Your Opportunity:

The Interpretation and Translation Advisor reports to the Interpretation and Translation Services Manager and is responsible for overseeing the day-to-day service provision and marketing of the Provincial Interpretation and Translation Services Program. The goal of Interpretation and Translation Services is to ensure Limited English Speaking (LES) patients as well as the deaf and hard of hearing patients and heath care providers have the tools they need to understand each other through professional medical interpretation and translation. The role of the Provincial Interpretation and Translation Services Program is to facilitate access to quality interpretation and translation services for Albertans with limited English language proficiency as they access and receive care from Alberta Health Services (AHS). The program ensures patients with limited English proficiency receiving care through AHS have access to accurate communication that supports the foundation of safe, patient-centered care. Utilizing these services enables informed consent from the patient and reduces the risk that language barriers will negatively impact safety and quality of care, and improves patient understanding of their diagnosis and treatment, clinical outcomes, and experience. If you can read and translate American Sign Language, possess excellent verbal communication skills, and convey information clearly while actively listening for effective feedback, this job is for you! You need to be creative, adaptable, and prioritize excellent customer service. You should also excel at building trusting relationships with various stakeholders through collaboration and networking, while being highly organized in planning and prioritizing.

Description:

The Language Services Advisor of Interpretation and Translation reports to the Interpretation and Translation Services Manager and is responsible for providing depth and/or breadth of expertise in the areas of interpretation and translation to assist in guiding overseeing the day-to-day service provision and marketing of the Provincial Interpretation and Translation Services Program.Please enter information in this field.

• Classification: Advisor
• Union: Exempt
• Unit and Program: Health Link, Interpretation and Translation
• Primary Location: Plaza 124 Building
• Location Details: As Per Location
• Employee Class: Regular Part Time
• FTE: 0.70
• Posting End Date: 17-NOV-2023
• Date Available: 27-NOV-2023
• Hours per Shift: 7.75
• Length of Shift in weeks: 12
• Shifts per cycle: 42
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $29.13
• Maximum Salary: $50.04
• Vehicle Requirement: Not Applicable

Required Qualifications:

Undergraduate Degree in Arts, Translation, Social Sciences, Business, Nursing, Education, or Allied Health. Minimum of five (5) year\'s experience working in an organization of significant size, complexity and diversity. Experience working with Microsoft Office programs including Word, Excel, Outlook, PowerPoint etc. Candidate must be able to read and translate the American Sign Language.
Additional Required Qualifications:

As required.
Preferred Qualifications:

Master\'s Degree in Arts, Translation, Social Sciences, Business, Nursing, Education, or Allied Health. Experience working with Tableau; Experience in a healthcare or public service environment; Marketing experience; Project management/development experience. While bilingual or multi lingual applicants are welcome, this is not a requirement for the successful candidate.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We\'re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it\'s about putting patients\' and families\' experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Alberta Health Services