Job Description

As a claims advisor, you help develop and implement strategies for life and health insurance claims, occupational health and disability management. You advise and assist clients and partners as part of intervention and development initiatives. You recommend solutions to improve or optimize standards, policies and programs. Your projects and initiatives require extensive knowledge of your line of work. You prepare recommendations, solutions and action plans based on the organization's objectives and priorities. You help solve complex problems using your analytical skills and extensive knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. More specifically, you will be required to:

Diagnose issues, challenges and needs to determine target outcomes Develop and help implement objectives, solutions and action plans Recommend changes to disability management strategies and processes Review files to verify medical and rehabilitation action plans Recommend measures to help insureds recover and return to work Carry out the coordination required to quickly obtain diagnoses and medical opinions to verify treatment plans Analyze data, conduct studies, make recommendations and write reports Handle cases requiring specialized intervention and develop strategies for them Negotiate return-to-work terms with clients and practitioners, including attending physicians

What we offer*

Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment Benefits apply based on eligibility criteria.*


What you bring to the table

Bachelor's degree in a related field A minimum of four years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Knowledge of French is required

Business insight, Interpersonal Savvy
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Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.


If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Life and health insurance (FG)

Unposting Date

2025-08-29