Job Description

Job Category: Administrative Support
:
This position is a part of the Non-Academic Staff Association (NASA).
This position has an end date of March 31, 2027, and offers a .
Location - This role is hybrid with a mix of remote and in-person work at Enterprise Square.
Reporting to the Manager of Advancement Records, the Records Analyst is responsible for maintaining and augmenting information for more than 400,000 alumni and donors in the Advance Bio database. The Analyst collects, analyzes and researches information and responds to faculty and department data requests or provides related services. This position also facilitates the engagement of alumni and donors with the university by responding to inquiries related to their biographical records in a highly professional manner, that encourages engagement and support of the university and the building of its reputation.
Responsibilities:

• Provides expert advice to alumni, donors, faculties and departments in response to their inquiries related to information in the Advance Bio database
• Engages with alumni and donors to share their life events and accomplishments, for inclusion in their Advance records, to enable the university to identify opportunities for engagement and giving
• Analyzes information and data requests to ensure the information is complete and POPA compliant before responding to requests or updating the database
• Reviews returned mail, researches current contact information for constituents and initiates contact where appropriate (e.g. emails, phone calls and letters)
• Collaborates with other Advancement staff and faculty/department representatives to resolve issues related to their information and data needs
• Reviews and analyzes constituent data to determine how to correct identified issues and update records
• Identifies and recommends changes to business processes and procedures to improve the effectiveness and efficiencies of the operation and the delivery of services
• Performs other related duties as assigned

Qualifications:

• Postsecondary education in library, archives or information management fields strongly preferred; equivalent combination of education and experience will be considered; minimum High School Diploma
• 2-3 years related experience including using online, public and commercial databases; an understanding of search strategies and database content
• Experience working in a fundraising environment preferred
• Computer proficiency in MS Windows applications (Word, Excel, PowerPoint) and the Google Suite (Gmail, My Drive, Team Drive, etc.)
• Experience with Advance applications and PeopleSoft Campus Community is an asset
• Knowledge and experience in interpreting and applying POPA; familiarity with University of Alberta policies and procedures is an asset
• Well developed sense of motivation, perseverance and good judgment
• Excellent interpersonal skills
• Demonstrated commitment to providing client focused service

About Us:
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Metis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. .
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms-physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Metis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L'Universite de l'Alberta s'engage a creer une communaute universitaire ou chaque personne se sent valorisee, ou les obstacles a la reussite sont elimines et ou des connexions enrichissantes peuvent se developper. Nous accueillons les demandes de toutes les personnes qualifiees. Nous encourageons les femmes; Premieres nations, Metis et Inuits; membres des groupes minoritaires visibles; personnes handicapees; personnes ayant une orientation sexuelle ou une identite et une expression sexospecifique; et tous ceux qui peuvent contribuer a la diversification des idees et a l'universite a postuler.
About the Team:
The leads the University of Alberta's efforts to enhance and protect its reputation locally, nationally, and globally. This role oversees the development and execution of strategic initiatives that shape how internal and external audiences perceive the university.
With a focus on communication, engagement, and relationship-building, the Vice-President provides leadership for Communications and Marketing, Alumni Relations, Advancement, and Government and Community Relations. These teams collaborate to support the university's brand, foster donor and alumni engagement, and establish strong connections with public and community partners.
Through these coordinated efforts, the Vice-President - External Relations ensures the university's image, influence, and impact are advanced in alignment with its mission, values, and long-term goals.

Skills Required