The Veterinary Teaching Hospital at the Atlantic Veterinary College is seeking applicants to work as client services representatives on a casual basis for the daytime specialty/referral hospital and the primary care emergency service at the VTH.
The VTH provides primary care services and specialty referral services for small and large animals across PEI and the Maritimes. During weekdays, the Client Services Representatives are scheduled between the hours of 7am - 5pm.
The primary care emergency clinic provides after hours emergency coverage to veterinary clinics across Prince Edward Island, and as such is staffed by TRIAGE receptionists on weekends from 8am-11pm and evenings 7 days a week, from 5pm to 11pm.
The Client Services Representatives of the VTH are responsible for answering phone calls (many of which will be of an urgent/emergent nature) and triaging those phone calls appropriately. They are also responsible for receiving patients as they present to the hospital for scheduled appointments and unscheduled emergencies, and for collecting payments for procedures performed.
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