The Veterinary Teaching Hospital at the Atlantic Veterinary College is seeking applicants to fill a permanent, full time Client Service Referral Liaison position. This position is within the Client Services team of the Veterinary Teaching Hospital (VTH) at the Atlantic Veterinary College (AVC). The primary focus is to act as a liaison between referring veterinarians, clients, and hospital services, in support of an enhanced service for clients from referral to discharge, and beyond.The Client Service Referral Liaison will support a streamlined referral process and improved client experience, facilitating improved efficiency of communication through the hospital, as well as providing a simplified, personalized experience for the client and their referring vet.As a member of the Client Services team, the Client Service Referral Liaison will also assist in supporting and providing back-up cover to fulfill the duties of the Client Services Representative, in support of the hospital\'s reception operations. These include processing routine scheduled and emergency hospital admissions, generating invoices and processing payments, and working with third-party financing companies and insurance providers. This will also include maintaining detailed communication and medical records, answering, directing and triaging VTH phone calls, and providing professional and compassionate phone, email and in-person client communications.RESPONSIBILITIES:Referring vet, service, and client liaison duties:
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.