Job Description

IT Systems & Services is seeking an Administrative Assistant for our fast-paced department. This individual will work closely with others to ensure the smooth and efficient operation of the department.

What we offer:

Comprehensive Health and Dental Post Retirement Benefits Tuition Waivers Health and Wellness on Campus available to staff Professional Development Opportunities

RESPONSIBILITIES:

Support the ITSS department and the campus community in the main areas of IT procurement, landline mobile and internet communications, ordering computers and phones, compiling analytical summaries of the Student Opinion of Teaching surveys for faculty and their faculties, general inquiries, reporting and other duties as required detailed below:

Provide general office duties for ITSS staff Answer telephone, email and direct walk-in inquiries Coordinate all ads, moves, repair and changes to landline phones on the campus including the setup of call trees, voicemail, conference bridges etc. Coordinate all mobile phone requests such as the purchase of new phones, repair, add to our provider portal, port numbers from external to UPEI number bank and oversee our loaner phones Create requisitions in Colleague for purchasing items for ITSS Receive items in Colleague Procurement and administration of software licenses for the campus. Reconcile depot inventory to budget accounts including manual inventory controls and provide detailed and accurate monthly reports to Accounting Other duties as assigned

QUALIFICATIONS:

One year post-secondary education in Office Studies or similar along with two years' work experience in an office support role or an equivalent combination of education and related work experience is required. In-depth knowledge in the following areas is also required: Microsoft Office applications Configuration and setup of mobile phones both Android and Apple IOS Configuration of call trees and voice mail features Asset management and inventory controls A strong commitment to excellent client service is a fundamental requirement for this position Very strong communication skills, both oral and written Commitment to continuous, self-directed learning is required Experience with IT procurement and basic financial reports. * Experience in landline telecommunications, electronic financial systems, procurement or statistical analysis software would be considered an asset