Job Description

About Northern

Headquartered in London, ON, Canada, Northern is an integrated digital solutions agency specializing in helping leading commercial and public service brands navigate digital change. By leveraging our expertise and deep understanding of our clients' businesses, we collaborate to design, create, and enable tailored digital experiences that drive growth.



Since our founding in 2015, Northern has grown into a team of 200+ digital experts, receiving multiple recognitions in employee engagement from Great Place to Work Canada, including Best Workplaces(TM) for Inclusion, Women, Mental Health, Hybrid Work, and more.

What We're Looking For

We are looking to add a

Workfront Practice Lead

to our growing team at Northern!

In this role, you will be responsible for

driving the strategic implementation, adoption, and optimization

of

Adobe Workfront

across the organization and for our clients. You will

oversee the entire delivery lifecycle,

from scoping and design through to execution, training, and ongoing support. As a key leader in growing our Workfront practice, you will

shape delivery frameworks, define best practices

, and work cross-functionally to ensure scalable, high-quality solutions. You will be the

primary subject matter expert

, guiding both internal teams and clients in configuring workflows, providing training, and aligning Workfront with business needs. Additionally, you will manage client relationships, lead project delivery, and contribute to continuous improvement in our Workfront offerings.



Our Connected Workplace Program gives you the option to choose a remote, hybrid or in-office workspace!

Benefits of Becoming a Northerner

In exchange for your talent, Northern offers:


Benefits Plans, HSA / QSEHRA Employee Wellness & EAPs Fitness Reimbursement and Vet Care Programs RRSP Matching / 401K Profit Sharing Flexible work to promote work-life integration Home office allowance Referral bonus program, company social events, and more!

What You'll Be Doing:

Lead

the strategic

implementation

,

adoption

, and

optimization

of Adobe Workfront for internal teams and clients across the full

delivery lifecycle

. Oversee the

growth

and

scaling

of the Workfront practice, shaping

delivery frameworks

, defining

best practices

, and ensuring consistent,

high-quality implementations

. Build strong

relationships

with

clients

, understanding their

needs

, and translating them into effective Workfront

solutions

that drive

business value

.

Configure

and

design

Workfront platforms, including

custom workflows

,

reporting structures

, and

integrations

with other systems. Lead

requirement gathering

,

documentation

, and

configuration

of Workfront to support

client needs

and business objectives. Provide

end-user training

and

testing support

to ensure successful platform

adoption

and use. Support

project management

and

account management

teams by escalating

risks

and

issues

to the appropriate managers. Plan and oversee

launch

and

cutover processes

, ensuring smooth transitions from

project execution

to

post-launch support

. Collaborate with the

VP of Content Supply Chain

to develop

estimating frameworks

and determine

labor needs

for Workfront engagements.

Hire

,

train

, and

manage

Workfront

configurators

and

consultants

, delegating tasks based on

client needs

and team capabilities. Stay updated on

product enhancements

and ensure both internal teams and clients benefit from the latest

features

and

best practices

.

What We're Looking For:

2+ years

of experience overseeing

Workfront project delivery

as a

consultant

or

in-house Workfront administrator

.

5+ years

of experience in

agency/consulting

roles, managing

client relationships

and driving successful outcomes in a consulting environment.

Bachelor's degree

in a relevant field such as

Business Administration

,

Project Management

,

Information Systems

,

Computer Science

,

Marketing Operations

, or a related discipline.

Adobe Workfront Core/Expert Certifications

preferred. Proven experience leading

Workfront implementations

with a strong understanding of

project management principles

and

methodologies

. Strong

leadership

and

team management skills

, with experience overseeing

junior development

and

implementation teams

. Excellent

communication

and

interpersonal skills

, capable of explaining complex concepts to both

technical

and

non-technical audiences

.

Nice to Haves:

Agile/Scrum certifications (e.g., CSM, SAFe) to enhance project delivery flexibility and adaptability. Change management or process improvement certifications (e.g., Prosci, Lean Six Sigma) to drive organizational change and process optimization. Experience with Workfront Fusion or similar integration tools to streamline system connectivity and automation.

Why Join Northern?:

Join Northern as a

Workfront Practice Lead

and play a key role in shaping the growth and success of our Workfront practice, driving impactful solutions for both internal teams and clients. At Northern, you'll be part of a collaborative, innovative environment where your expertise will directly contribute to delivering high-quality, scalable Workfront solutions while supporting professional growth and development.

Equity and Diversity

Northern welcomes applications from all qualified individuals and is dedicated to fostering a culture of inclusivity, employment equity, and diversity in the workplace. We encourage candidates from all backgrounds to apply, including but not limited to members of visible minorities, Indigenous peoples, individuals with diverse abilities, and those of all gender identities and expressions.




We are also committed to ensuring an inclusive and accessible recruitment process. Accommodations are available at every stage of the hiring process. If you require support or adjustments to participate fully, please let us know when you apply, and we will work with you to meet your needs.