Job Description

Position Information


Position Number S00478
Position Title Admissions Coordinator
Division/Portfolio Office of the Registrar
Department/Program Admissions
Location Kelowna
Other Flexible Work Options
Your Opportunity
Under the limited supervision of the Manager, the Admissions Coordinator plays a crucial role in the admissions process at Okanagan College. This position involves verifying student admissibility, maintaining academic records, and consulting with various stakeholders to support student admissions. Effective communication with applicants regarding their application status, information requests, and offers of admission is key.


The Admissions Coordinator also manages daily admissions activities, provides procedural and technical support, and delivers training. They assist in developing and implementing policies and procedures, resolving administrative issues, and supporting quality assurance initiatives. Additionally, they play a pivotal role in student communication and ensure an exceptional applicant and student experience, aligning with the College's Strategic Enrolment Management (SEM) and Strategic Plans.


Functions and Duties
Admissions Processing


Assesses official documents and applications to verify students' admissibility to their chosen program,
maintaining a comprehensive knowledge of program requirements, College policies, processes and practices,
and important dates.


Maintains student academic records and application priority lists for Okanagan College programs. Consults with Deans, Chairs, Faculty, instructors, and external sources on behalf of students regarding their
admission when required.


Student Support and Advising


Advises, assesses, and resolves the needs of prospective students, applicants, and current students, including
making appropriate referrals.


Collaborates with Transfer Credit, Registration, Financial Aid and Awards, Graduation and other departments
to ensure applicants and students are set up for success.


Presents a welcoming and engaged presence in person, by telephone, and by email, to all general inquiries. Encourage students to explore and realize their education and career options.
Communication and Outreach


Ensures optimal service to applicants, through timely communication, assessment, and efficient processes, to
encourage acceptance of offers and conversion of applicants to committed Okanagan College students.


Collaborates with the Manager to develop, implement and coordinate applicant communications campaigns,
and ensures admissions content in myOkanagan, the website and other media are timely, accurate, engaging
and effective. Liaises with the Systems team regarding email campaigns.


Responds to inquiries from the public, Faculty, instructors, staff, the Recruitment and Enrolment Management
team, and others concerning admission and programs.


Effectively communicates verbally and in writing with applicants regarding application status, requests for
information, offers of admission, and all other inquiries.


Administration and Operations


Collaborates with the Manager to develop, maintain, review and apply policies and procedures that support:
Students First; the College's efforts in advancing Equity, Diversity, Inclusion and Social Justice as well as
Reconciliation; SEM; and the efficiency and effectiveness of admissions administration and operations.


Responds to student concerns, complaints and suggestions and works collaboratively with colleagues to
resolve student issues related to admission and other intersecting policies and procedures, escalating more
complex issues to the Manager.


Provides procedural and technical support and develops and implements admissions resource material and
training sessions for staff performing admissions work, as well as those who benefit from understanding the
work, which may include Chairs and others.


Resolves administrative problems as escalated by departmental staff. In the absence of the Manager, confers
with the Registrar and Associate Registrar to find resolutions.


Under the limited guidance of the Manager, establishes staff break schedules and coverage, ensures coverage
for staff vacation, and supports staff orientation, onboarding and development. Provides assistance and/or
back-up to the Manager.


Data Management and Compliance


Collaborates with the Manager in developing and implementing quality assurance strategies, measures, and
assessments; data security; and adherence to data standards & policies.


Ensures confidentiality of all student records adhering to the rules of the Freedom of Information and
Protection of Privacy legislation.


Maintains working knowledge of Immigration, Refugee and Citizenship Canada (IRCC) regulations.
Collaboration and Initiatives


Represents Admissions and the Registrar's Office on internal and external hiring committees. Participates in cross-functional teams to support, develop and implement admissions, enrolment and
retention strategies that support SEM.


Provides input and feedback into the development of the Registrar's Office short- and long-term planning
including departmental and strategic initiatives.


Performs other related duties as required.
Education and Experience
4-year undergraduate degree. Minimum 6 years' experience. Minimum 4 years' experience in a post-secondary environment. Experience in a Registrar's Office will be an asset. A combination of education and experience will be considered.


Skills and Abilities


Excellent oral and written communication, customer service, multi-tasking, time management, and problem solving skills. Ability to adapt to changing environments and remain flexible and resilient in response to change. Team player with honesty, integrity, and an aptitude for working in a collaborative environment. Strong critical thinking skills essential for performing duties effectively. Technical competence in systems that support admissions, business administration, and information and
communication. Knowledge of Ellucian Banner is an advantage.


Ability to develop, interpret and operationalize complex policies and processes. Ability to work effectively with minimal supervision, particularly when dealing with students and the public,
utilizing strong organizational, interpersonal, and communication skills.


Ability to exercise discretion, tact, and sound judgment in complex and sensitive situations. Knowledge of and commitment to advancing Equity, Diversity, Inclusion and Social Justice (EDISJ) and
Reconciliation efforts within the educational environment.


lntercampus travel is required, possession of a valid driver's license and access to a vehicle is preferred.
Preferred Qualifications
Desired Start Date 01/26/2026
Position End Date (if temporary)
Schedule
Annual Salary/Hourly Rate Annual salary $61,753 - $70,561
Appointment Type Support - Regular Full-time
Special Instructions to Applicants
Must be able to work in the Kelowna Campus at least 3 days a week


Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selection of candidates.


Employee Group Support
Posting Detail Information


Competition Number C003306
Number of Vacancies 1
Posting Open Date 01/12/2026
Posting Closing Date 01/22/2026
Open Until Filled No
Inclusion Statement


Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, AccessibilityHR@okanagan.bc.ca.