Position Overview
Undergraduate Admissions within Student and Enrolment Services is currently seeking a Full-time Regular Admissions Assistant.
The Undergraduate Admissions Office supports the undergraduate admissions application platform, review and evaluation of over 40,000 applications annually. In accordance with policies and standards established by the University, Admissions Assistants provide expertise in work related to the admission of students to the University of Calgary. The Admissions Assistants assess eligibility for high school domestic (and international baccalaureate), open studies and special admission category admission and admit applicants who meet approved academic requirements. The Admissions Assistant has the expertise and advising ability to help applicants navigate through academic regulations and criteria to determine an applicant's eligibility and provide support through the application process. High standards in quality of work are necessary as errors directly affect students, the confidence of academic units, and the reputation of the University of Calgary. As a member of this team, the Admissions Assistant reports to the Applicant Services Manager and will have an impact on meeting our institutional goals for enrollment. Efficient time management is critical to ensure all deadlines are met and to ensure the efficient completion of work responsibilities related to the position. There is a very high volume of work with many interruptions and it is imperative that the Admissions Assistant can work well in a team-based, open office environment. This position provides frontline service and expertise in work related to the application and admission processes and the determination of admissibility of applicants (high school, transfer, open studies, change of program) within an advanced technical environment. The position provides advising and support to applicants through frontline customer service options such as phones, email and in-person. The incumbent requires a good understanding of the University's academic programs, admission requirements, course transferability, and must keep abreast of regulation and process changes.
This position requires a high level of attention to detail and accuracy in an environment that experiences periods of high volumes of work with frequent interruptions. An ability to work in an open, team-oriented environment with regular distractions and interruptions is required, along with the ability to multi-task. This will require flexibility, especially at times of high volume and demand around the start of each term and during peak periods. Strong communication skills are critical to ensure that accurate and responsive information is provided with discretion and tact to avoid misunderstandings or difficult encounters. Discretion must be exercised, and good judgment followed. The incumbent must demonstrate a high level of customer service requiring excellent problem-solving and communication skills and enjoy interacting with students. Excellent team skills are essential.
Overtime and the ability to work from home may be required. Some lifting of medium-sized boxes involved.
Position Description
Summary of Key Responsibilities (job functions include but are not limited to):
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.