Admission & Resident Family Services Coordinator

Toronto, ON, CA, Canada

Job Description

Qualification:



Required:

Bachelor degree in Social Work

OR

graduate of recognized Social Service Work diploma program,

OR

Bachelor's Degree in Social Work, Gerontology.

Required:

A minimum of two years' experience in resident services or case management.

Required:

PIECES certificate

Required:

U First certificate

Role Responsible for

Liaison with community agencies and partners regarding the placement and ongoing support of prospective residents Providing information to potential applicants/families regarding placement process including conducting tours of the Home. Facilitating and completing the admission/discharge process for all permanent and short-term admissions in collaboration with the Director of Nursing (DoN), Director of Clinical (DoC) Services and the Charge Nurses Liaise with Resident/PGT/POA to assist in accessing resident banking information on or off-site Review and approve all applications for the Resident funds- trust account and monitor funds. Assist in resident personal supply purchases- on and off-site. Any other applications and services deemed appropriate by the Home to support resident care/needs (e.g., Health Card Applications, Alternative Housing Applications, ODSP supports, etc.) Triage family and resident's concerns and complaints and support DoN and DoC in addressing concerns about various areas of care, and physical environment Scheduling resident capacity assessments/evaluations. Conducting regular audits to ensure compliance with the FLTCH Act and Regulations. Identify and organize visits from external supports such as dental clinics, optometrists, counselling, etc. Manage bookings of locations within the home for families/POAs/Residents (Guest Room, Dining Room, Hairdressing appointments) Assist residents/POAs/PGT in applications for Rate reduction accommodations Create, conduct and analyze annual family satisfaction surveys

Participates as a member of the inter-professional care team in

developing and implementing resident care plans, determine the need for resident capacity assessments/evaluations providing mediation in difficult resident/family situations investigation of alleged resident-to-resident abuse Provide support in the de-escalation and management of emergent situations such as Code white or other situations. Facilitates internal resident transfers in collaboration with the resident/substitute decision maker, facility staff and other residents Attending Resident Care Meetings, Family Council Meetings Works in compliance with the Health & Safety Act and its regulations in safely performing duties and follows all health and safety policies, procedures and legislation including, wearing the appropriate Personal Protective Equipment (PPE), as required Works in compliance with the Fixing Long-Term Act and Regulations 246/22

Responsible for providing individual and or group support for

residents and family members and shares findings with care teams concerning the unique transition support required by the resident to foster adjustment to the new environment residents experiencing psycho-social issues (depression, anxiety, loneliness, bereavement) within the scope as set out by the College of Social Workers and Social Service Workers

Ongoing Education, Expertise & Support

Provides expertise, education and support to the inter-professional Care team as it relates to the Code of Ethics and Standards of Practice Handbook as set out by the College of Social Workers and Social Service Workers Follows the Code of Ethics and Standards of Practice Handbook as set out by the College of Social Workers and Social Service Workers Participates in ongoing learning and skills development to fulfill the requirements of the regulatory body Provides supervision to Social Service Worker/Social Worker students, as assigned
Job Types: Full-time, Permanent

Pay: From $55,000.00 per year

Benefits:

Dental care Extended health care Flexible schedule Life insurance Paid time off RRSP match Vision care
Schedule:

8 hour shift Day shift Holidays Monday to Friday On call Weekends as needed
Application question(s):

There is no parking available on-site, is that okay.
Licence/Certification:

Vulnerable Sector Check no later than 6 months old (preferred) Social Work or Social Service Worker Diploma (required) Are you legally entitled to work in the Healthcare Sector (preferred)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD2486295
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, CA, Canada
  • Education
    Not mentioned