Job Description

Description:
IT Systems Administrator
The Technology Solutions and Innovations Department is a leading, connected partner that provides a complete range of cutting-edge products and services to meet business needs. The team of about sixty specialists operates with a focus on security, customer service quality, efficiency, reliability, and continuous improvement.
From IT asset management, solving problems with innovative technology solutions, optimizing projects of all kinds, modeling building and infrastructure data, to development support -- the department's professionals use the best tools to make every initiative a success.
Come build the world with us!
This position can be based in Brossard or Quebec City, with 100% remote work available.
Responsibilities
Reporting to the Service Manager - IT Site Squad, the IT Systems Administrator is responsible for maintaining, configuring, and evolving the company's various IT systems and networks.
They will collaborate with SIT colleagues on defining requirements, guiding technology evolution, planning, and prioritizing activities that impact IT infrastructure and related systems, all with the goal of improving quality and competitiveness.
More specifically, this role involves:

• Monitoring daily activity on servers and networks to detect anomalies, prevent operational issues, and apply necessary fixes.
• Managing servers, storage, and switches.
• Managing the virtualized environment.
• Performing routine checks, testing, and installing security updates.
• Contributing to infrastructure process improvements and suggesting preventive actions based on needs.
• Supporting the implementation and deployment of technology projects and ensuring system integration.
• Keeping system documentation up to date according to standards.
• Maintaining good communication between the IT team and clients.
• Following established processes, procedures, and work methods.
• Availability to work shifts, overtime, and weekends when required.
• Developing a general knowledge of the business domain and its impact on other areas.

Requirements

• College diploma (DEC) in Computer Science (or equivalent combination of education and relevant experience).
• Five (5) years of IT systems administration experience.
• Flexibility to work outside regular business hours when needed.
• Availability for occasional travel to EBC work sites.
• Knowledge of ITIL best practices and methodologies (asset).
• Strong communication skills in both English and French (spoken and written).

Technical Knowledge Required
General Profile

• Windows Server 2012 R2, 2016, 2019.
• Domain administration with Active Directory.
• DHCP, DNS, TCP/IP, HTTP, SMTP, SSL/TLS, IIS, WSUS.
• Cloud management with O365 (Exchange, SharePoint, Intune, etc.).
• Cloud security in M365 (MFA, Conditional Access, etc.).
• Cisco products (Networking, Servers).
• Strong PowerShell knowledge.
• Backup solutions (Veeam, Commvault, etc.).
• SQL (asset).
• O365 environment management (asset).

Network Profile

• Proficiency with network/system monitoring tools (e.g., PRTG).
• Disaster Recovery Center management (DR).
• Network protocols and architectures (OSPF, BGP, MPLS, SD-WAN, Site-to-Site VPN).
• Good knowledge of Unifi products.
• DHCP, DNS, TCP/IP, HTTP, SMTP, SSL/TLS, IIS, WSUS, NPS.
• Cybersecurity environments (e.g., CrowdStrike, TrendMicro, SentinelOne, Barracuda).
• SQL (asset).
• O365 environment management (asset).

Microsoft O365 Profile

• Strong knowledge of SharePoint (Classic and Online).
• PowerShell expertise.
• Knowledge of Microsoft Intune, Endpoint & Defender.
• Compliance policies.
• Cloud management with O365 (Exchange, SharePoint, Intune, etc.).
• Administration of Microsoft Power Platform environments.
• Microsoft Azure environment administration (hosting).
• M365 cloud security management (MFA, Conditional Access, etc.).
• Active Directory domain administration.
• Experience with electronic document management (EDM), data migration, and EDM solution deployment (major asset).

Desired Profile

• Strong communication skills, client-oriented, and an excellent team player.
• Analytical, adaptable, and open-minded.
• Ability to work under pressure.
• Attention to detail and confident decision-making.

Administratrice systemes TI
Le Service des solutions et innovations technologiques est un partenaire branche de premier plan qui genere une gamme complete de produits et services a la fine pointe des tendances pour repondre aux besoins. L'equipe forgee d'une soixantaine de specialistes s'active dans un souci de securite, de qualite du service a la clientele, d'efficience, de fiabilite et d'evolution.
Gestion du parc informatique, resolution de problemes a l'aide de solutions technologiques innovatrices, optimisation des projets de toutes sortes, modelisation des donnees du batiment et des infrastructures, soutien au developpement, les professionnels du service se connectent aux meilleurs outils, afin que chaque initiative soit un succes.
Venez creer le monde avec nous!
*** Le poste peut etre occupe a partir de Brossard ou Quebec, en teletravail a 100%
Responsabilites
Relevant du Chef de service - Escouade TI Chantier, la personne occupant le role d'Administrateur Systemes TI prend en charge le maintien, la configuration et l'evolution des divers systemes et reseaux TI deployes sur l'infrastructure de l'entreprise.
Elle sera appelee a collaborer avec ses collegues des SIT dans la definition des requis, l'orientation des evolutions technologiques, la planification et la priorisation des activites sujettes a impacter l'infrastructure TI et les systemes s'y trouvant, le tout afin de contribuer a l'amelioration de la qualite et de la competitivite de l'entreprise.
Plus concretement, la personne devra :

• Surveiller l'activite quotidienne sur les serveurs et reseaux afin de detecter les anomalies, prevenir les problemes de fonctionnement et apporter les correctifs necessaires;
• Gestion des serveurs, du stockage et des commutateurs;
• Gestion de l'environnement virtualise;
• Effectuer les routines de verifications, tests et installation des mises a jour de securite;
• Contribuer a l'amelioration des processus de l'infrastructure et suggerer des actions preventives en fonction des besoins;
• Collaborer a l'implantation et au deploiement des projets technologiques et supporter l'integration entre les systemes;
• Tenir a jour la documentation des systemes selon les standards en vigueur;
• Maintenir une bonne communication entre l'equipe TI et les clients;
• Maitriser les processus, procedures et methodes de travail en place;
• Disposition a travailler sur des quarts de travail, heures supplementaires et fins de semaine lorsque requis;
• Developper une connaissance generale du domaine et des impacts sur d'autres secteurs.

Exigences

• Titulaire d'un diplome d'etudes collegiales (DEC) en informatique (ou autre combinaison de formation et d'experience pertinente);
• Cinq (5) annees d'experience en administration de systemes TI;
• Etre flexible pour travailler en dehors des heures normales de travail au besoin;
• Etre disponible pour des deplacements occasionnels sur les chantiers de EBC;
• Connaissance des meilleures pratiques et methodologies ITIL (un atout);
• Capacite a bien s'exprimer, en anglais et en francais, autant a l'oral qu'a l'ecrit;

Connaissances techniques requises :
Profil General
o Windows serveur, 2012 R2, 2016 et 2019;
o Administration d'un domaine avec Active Directory;
o DHCP, DNS, TCP-IP, HTTP, SMTP, SSL/TLS, IIS, WSUS;
o Gestion infonuagique O365 (Exchange, SharePoint, Intune, etc.);
o Gestion de securite infonuagique M365 (MFA, Acces conditionnel, etc.);
o Produits Cisco (Reseautique, Serveurs);
o Bonne connaissance en PowerShell;
o Solution de sauvegardes (Veem, Commvault, ect)
o SQL (un atout);
o Gestion environnement O365 (un atout).
Profil Reseau
o Maitrise des outils de surveillance reseau et systeme (Exemple : PRTG);
o Gestion d'un centre de recouvrement de desastre (DR);
o Protocoles et architectures reseaux (OSPF, BGP, MPLS, SD-WAN, Site-To-Site VPN);
o Bonne connaissance des produit Unifi;
o DHCP, DNS, TCP-IP, HTTP, SMTP, SSL/TLS, IIS, WSUS, NPS;
o Environnements de cybersecurite (Exemples : Crowdstrike, TendMicro, SentinelOne, Barracuda);
o SQL (un atout);
o Gestion environnement O365 (un atout).
Profil Microsoft O365
o Bonne maitrise des environnements SharePoint (Classique et Online);
o Bonne connaissance en PowerShell;
o Bonne connaissance de Microsoft Intune, Endpoint & Defender;
o Strategies de conformites;
o Gestion infonuagique O365 (Exchange, SharePoint, Intune, etc.);
o Administration des environnements Power Platforms de Microsoft;
o Administration des environnements Microsoft Azure (Hebergement);
o Gestion de securite infonuagique M365 (MFA, Acces conditionnel, etc.);
o Administration d'un domaine avec Active Directory;
o Experience en gestion electronique des documents (GED), migration de donnees et deploiement de solutions de GED (atout important).
Profil recherche

• Aptitudes en communication, oriente client et tres bon esprit d'equipe;
• Etre dote d'un bon esprit d'analyse, facilite d'adaptation et ouverture d'esprit;
• Capacite a travailler sous pression;
• Avoir un souci du detail et agir avec assurance.

About Us:
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified(TM) company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Skills Required