Purpose:
As a member of the People Planning team, reporting to the Manager, People Planning, the Administrator, Talent Sourcing System, ensures the delivery of an exceptional talent acquisition experience for the York University community and candidates for the hiring of non-academic staff. The Administrator, Talent Sourcing System is responsible for the administration, maintenance, and security of the system and related workflows in support of an exceptional talent experience. This role provides oversight of the system and processes needed to meet the objectives of the non-academic talent sourcing and hiring lifecycles. Acts as the liaison between the People Planning team, functional and technical user groups and the vendor to support continuous functional business requirements definition, analysis, and validation of system functionality. When changes are identified, will perform full cycle user acceptance testing to ensure solution meets established business requirements. This position is also responsible for coordinating related audit maintenance procedures, upgrades, system enhancements, applying consistent methodology, issues management, system-wide and ad hoc reporting as well as user training, and general assistance. This position will liaise with technical groups in support of new or existing system interfaces. This role will generate and run reports to provide data and metrics to inform and support strategic sourcing actions and decisions and will partner with the team to help inform the development of talent pools across the institution in support individual Faculty/Department goals, plans, and objectives. This role will assist in conducting external market research on emerging trends and practices as they relate to sourcing as well as help to enable our sourcing and social media goals and objectives.
Education:
Relevant post-secondary education or comparable education and experience.
Experience:
3 years related systems administration (applicant tracking/sourcing system or similar ERP preferred) experience including user permission/security, system workflows and systems testing, as well as customer facing support in a Human Resources environment, ideally in a similar unionized environment supporting a talent acquisition function. Experience with systems configuration, rules and methodologies. full cycle systems testing, query development, data collection and reporting. Experience supporting a talent sourcing system or function is preferred.
Skills:
Knowledge:
Excellent knowledge of applicant tracking systems back and front end (or similar ERP) including emerging trends
Solid understanding of standard system testing cycles is required as well as understanding of systems architecture and integration between systems.
Knowledge of reporting methodologies and experience with general and ad hoc report development, including query-based reporting techniques
Knowledge of talent acquisition-related theories and practices and trends including its application to social media, sourcing strategy and outreach initiatives
Knowledge of talent acquisition-related legislation and collective agreement exposure and application of their requirements Skills:
Demonstrated skills in administering and maintaining a large, complex ATS (or similar ERP) and experience recommending and implementing efficient and effective business system solutions.
Strong data analysis and reporting skills using query, MS Excel and MS Access
Exceptional technical proficiency in various platforms including MS Office, ERP or Talent Sourcing systems and reporting tools
Experience in end-to-end systems testing including detailed documentation of test results.
Proven ability to successfully complete tasks and projects of varying magnitude and complexity. Ability to participate in multiple projects with competing priorities and strict deadlines.
Ability to train super users and local users on the system and changes to the system.
Solid team player, capable of working independently and in a team atmosphere. .
Exceptional customer service skills and ability to communicate in a professional and courteous manner with all individuals in a diverse, multicultural environment.
Ability to communicate effectively to key stakeholders across the university including employees, prospective candidates, and Hiring Managers and HRBP\'s.
A pro-active mindset and a high level of initiative.
Strong interpersonal skills, with the ability to build rapport with a diverse group of individuals. Able to deal courteously and effectively with people at all levels.
Excellent verbal and written communication skills (e.g. to elicit accurate information and to respond to inquiries).
Ability to prioritize and organize in a fast-paced, high volume environment.
Strong independent decision making and problem-solving skills and exceptional attention to detail.
Able to maintain a high level of confidentiality.
Able to work independently and to perform effectively as a member of a team.
Able to exercise tact and diplomacy and deal with people in a calm and effective manner in sensitive situations.
Additional Notes:
Please note: This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview. Normal working conditions. Ability to work on multiple priorities and projects and to operate within deadlines. Prolonged visual and audio attention. Extensive computer-oriented work that may require long hours and /or weekend work to accommodate project/system deadlines.
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