Job Description

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at should you need an accommodation at any point in the recruitment process.We are hiring an Office Services Administrator, Office Services!Reporting To:Manager, Office ServicesFull-Time/Part- Time:Full-timePosting Date:July 8, 2024Closing Date:August 5, 2024Hours of Work:8:30 a.m. \xe2\x80\x93 5:00 p.m.Grade:Office Location:4.5Toronto, In OfficeGreat location! Steps away from the main public transit stationWhat we offer:Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!*Eligibility for benefits is dependent on the terms of employmentThe OpportunityThe Office Services Administrator is responsible for quality, productivity and timeliness of work to ensure efficient and effective distribution of office mail to internal departments and the completion of daily administrative tasks.How you will contribute:

• Working in a team environment to perform day to day administrative tasks collectively with team members
• Complete all administrative tasks by specified timelines
• Complete end of day department processes and reporting
• Provides office support to all internal business departments \xe2\x80\x93 (cerloxing, photocopying, scanning, mailings and caterings)
• Supports department in data entry of inbound and outbound mail /couriers in a timely manner
• Manages the office supplies to ensure resources are available when needed.
• Liaison with internal business partners for employee new hires, employee departures and equipment returns
• Perform general office duties \xe2\x80\x93stock office supplies in copy stations, supply and maintain dedicated caf\xc3\xa9 , meeting rooms and common areas
• Completes service requests through the office services portal in a timely manner
• Departmental support with reception coverage \xe2\x80\x93 greet visitors, book boardroom meetings and answer and transfer calls and complete administrative tasks while covering reception
• Participates in team building activities and division events
• Completes special projects as assigned by Manager

The experience you need:

• Post-secondary education and/or equivalent work experience preferred
• Previous office experience required
• Experience working in a fast paced, structured and team based environment
• Knowledge of Microsoft Excel, Word and Power Point and relevant software applications
• Knowledge of customer service principles and practices
• Ability to perform light physical tasks (i.e. bending, reaching, lifting, pushing for short distances)

Working Environment and Physical Demands Analysis:

• Office environment
• Periods of high volume with tight timelines
• Long periods of stationary position/sitting
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
• Long periods of time in viewing a computer screen
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

The team you\xe2\x80\x99ll join:Founded in 1988, First National is one of Canada\xe2\x80\x99s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada\xe2\x80\x99s largest commercial mortgage lender.First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.#FNLOON

First National