Job Description

Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

All career opportunities will be open a minimum of 5 business days from the date of posting.

Ready to Make an impact?

Sobeys is full of exciting opportunities and we are always looking for bright new talent to join our team! We currently have an opportunity for a HR Services Administrator based out of our office in Calgary, Alberta.s Canada.

Here\'s where you\'ll be focusing:

• Effective and timely execution of daily roles and responsibilities;
• Provide courteous, timely and accurate answers to employee questions, complaints, requests regarding payroll, benefits, pension, employment verifications, and general employment inquiries;
• Advise and support HR on all matters related to Kronos and HR Services;
• Scanning employee information into SAP HR System;
• Respond to Payroll emails and phone calls based on established SLA\'s;
• Provide information to HR managers, people leaders and employees to enhance their understanding of HR processes and tools;
• Print and distribute pay statements and tax statements as required;
• Track incidents using HR Services software;
• Report on trends and call volume using the HR Services software Execution of HR Services strategy;
• Achieve exceptional Employee Experiences in regard to answering questions and providing accurate and timely information;
• Identify new business policies, processes and strategies to improve efficiency and enhance the Employee Experience;
• Assist in providing and coordinating employee communications during Emergency situations;
• Partner with Human Resources to provide effective customer service, and direction throughout the organization on all HR Services related transactions;
• Acts as an ambassador for HR Services within HR and the Organization.

What you have to offer:

• Undergraduate Degree or a DEC with a minimum of 2 years of relevant experience;
• Experience with SAP HR System;
• Previous Payroll or Service Centre experience (preferred);
• Strong sense of Customer Service;
• Retail experience (preferred);
• Possess above average communication skills (oral and written, both in French and English preferred) (The candidate will be expected to work collaboratively with peers in other provinces to develop procedures and processes to be implemented nationally. She will also have to interact regularly with her peers in other provinces, as well as provide support to Sobeys employees across Canada);
• Proficient in Microsoft Office;
• Understand basic payroll and Kronos topics, practices, and policies;
• Able to negotiate and resolve conflict;
• Able to be discreet and sensitive to confidential information.

Why work at Sobeys?

• Flexible working hours policy and telecommuting;
• Company in strong growth;
• Welcoming and friendly environment;
• Proximity with senior management and openness to new ideas;
• Company involved in its community;
• Employee discount at participating stores.

We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

While all responses are appreciated only those being considered for interviews will be acknowledged.

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.

Sobeys