Job Description

Scheduling Support:

Building Futures Together

Responsive, compassionate services for children, youth, and families to build better and more hopeful futures.

Job Posting # 25-23

1.0 FTE - Administrative Support

Apply with Resume to: Human Resources at HR@kcyfs.com

About Keystone:

Keystone Child, Youth & Family Services is a dynamic, not-for-profit organization and the designated Lead Agency for Children's Mental Health in Grey and Bruce Counties. Since 1974, we have been dedicated to supporting children, youth, and families by delivering compassionate, responsive mental health services.

At Keystone, we provide a full continuum of services, including counseling, prevention and well-being programs, short-term live-in treatment, crisis stabilization, youth justice services, and special needs programming. Our focus on coordinated access ensures that every child and youth aged 0-17 receives tailored, multi-disciplinary care to meet their unique needs.

Keystone is seeking an organized and dependable Administrative Support professional to provide clerical and scheduling support to our Live-In Treatment (LIT) and Owen Sound programs.

This full-time role (35 hours/week) includes occasional evening and weekend work and plays a key part in ensuring smooth program operations, accurate documentation, and readiness for licensing and accreditation. Working closely with program managers and supervisors, the Admin Support helps keep teams organized, schedules updated, and records maintained -- contributing to the overall effectiveness of our youth-focused programs!

Responsibilities:

Scheduling Support:

Maintain and update the Live-In Treatment staff schedule under the direction of the Manager or Supervisor. Record and communicate shift changes, coverage updates, and vacation or sick call adjustments. Ensure posted schedules are accurate and distributed to the team as required. Assist with booking internal meetings and preparing meeting materials.
Documentation and Record Support:

Assist staff in organizing and uploading documentation into client electronic files. Support the entry and maintenance of basic client information in EMHware. Prepare and maintain paper and digital filing systems to keep records organized and accessible. Type, proofread, or format reports and meeting minutes as requested.
Licensing and Accreditation Assistance:

Gather and organize required materials for residential licensing and accreditation (e.g., policies, checklists, training records). Maintain organized binders or folders for inspection readiness. Support program staff by tracking requests for missing or updated documents.
General Administrative Duties:

Provide day-to-day clerical support to the Live-In Treatment program (printing, photocopying, data entry, supply ordering). Record minutes for team meetings and case reviews. Coordinate small purchases or office supply orders as directed. Assist with organizing events, training days, and file reviews.

Skills:

Organized, dependable, and attentive to detail. Strong communication and teamwork skills. Comfortable working with discretion/ confidential information. Positive, flexible, and willing to learn. Able to manage multiple small tasks and adapt to changing priorities.

Role Information:

Apply with Resume to: Human Resources at HR@kcyfs.com

Date Posted: October 30, 2025

Pay Scale: OPSEU Administrative Support Classification

Why Keystone?

At Keystone, we're on a mission to care for our?team as well as our team takes care of our community!?Here's what you can expect when you join us:

Comprehensive benefits package?to support your health and well-being HOOPP pension plan?- a?defined benefit?plan with a 1.26x employer match -- investing in your future Vacation and leave policies?that help you recharge and balance life Employee Assistance Program (EAP)?to make sure you get support when you need it too Professional development and training?throughout the year, including ongoing training to advance your skills, Professional Development days, and?annual workshops! Opportunities for growth?within a supportive, multidisciplinary environment Hybrid work options?for roles that can be done from home - offering greater flexibility in how and where you work! A passionate, purpose-driven team?that values connection, collaboration, and of course the occasional team lunch! The chance to make an impact?-- every day, your work helps strengthen children, youth, and families across Grey and Bruce Counties!

Accommodation:

We are dedicated to creating an accessible organization, fully compliant with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the recruitment process, please let us know, and we will work to meet your needs. Disability-related accommodations are available upon request throughout the application process. For any accommodation requests, please contact our Human Resources Department.

Job Types: Full-time, Permanent

Pay: $22.90-$27.30 per hour

Expected hours: 35 per week

Benefits:

Casual dress Company events Company pension Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Vision care Wellness program
Application question(s):

This role is in person and based in Owen Sound. Are you aware of this and able to reliably commute to and from work? Do you currently require, or will you in the future require, visa sponsorship or other support to work in Canada?
Experience:

Administrative: 1 year (preferred)
Work Location: In person