Job Description

Your Opportunity:
The Peter Lougheed Centre (PLC) Addictions & Mental health Program is a group of dynamic multidisciplinary teams that work together to ensure our patients have the best standard of care and experience. Our site runs 6 Addictions & Mental Health Programs: 2 General Psychiatry Inpatient Units, Day Hospital Program, Psychiatric Emergency Services (PES), Consultation Liaison, and the Short Stay Unit (SSU). PES is a 24hrs service operating out of the PLC Emergency Department that focuses on the assessment and treatment of patients presenting to the ED in a psychiatric or psychosocial crisis. As an Admin Support IV you will support the PES, ERO, Neuromodular Clinic, and PICU programs. Using the Collective Agreements, you will apply terms of scheduling provisions to schedule staff for shifts, including assigning relief staff, coordinating time off requests, processing scheduling forms, organizing the annual vacation planner, and responding to shift inquires. Supporting clinical operations, you will manage calendars, coordinating dates, times, and required resources for unit managers and the Neuromodular clinic. You will assist with therapy plans in Connect Care and coordinate ECT/rTMS bookings. You will respond to difficult patient, operational issues and complaints consistent with Neuromodular clinic policy and procedure. You will engage in follow-up with patients from the Neuromodular clinic, developing professional relationships with patients/families and members of the multidisciplinary team. You will maintain inventory of office supplies, ordering supplies as needed. You will compose, edit, and format documents according to established templates and procedures. This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company: Recovery Alberta
• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Psychiatric Emergency Services
• Primary Location: Peter Lougheed Centre
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 22-OCT-2025
• Employee Class: Regular Full Time
• Date Available: 17-NOV-2025
• Hours per Shift: 7.75
• Length of Shift in weeks: 4
• Shifts per cycle: 20
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $26.07
• Maximum Salary: $31.68
• Vehicle Requirement: Not Applicable

Required Qualifications:
Some post-secondary education. Additional Required Qualifications:
Successful completion of a Medical Office Assistant Certificate or Unit Clerk Course from an accredited educational institution. Minimum 1 year experience working in an Addictions and Mental Health focused clinical ambulatory setting or inpatient unit within the last 3 years. Comprehensive Knowledge of Microsoft Word, Excel, Outlook, Teams, SharePoint, and PowerPoint Computer proficiency with an accurate minimum typing speed of 60 WPM. Working Knowledge of the Scheduling Provisions of the UNA, AUPE-GSS, AUPE-AUX, and HSAA Collective Bargaining Agreements. Strong Interpersonal Skills. Excellent oral and written communication skills. Demonstrated ability to work under pressure and handle competing priorities. Demonstrated initiative, sound judgement and attention to detail/accuracy. Demonstrated accountability for own professional practice. Ability to promote a positive work environment that facilitates the development of high performing teams. Ability to lift, push, and pull less than 20 lbs (ie boxes of paper) Preferred Qualifications:
Proficiency with Connect Care (Ambulatory, OR, and/or Community Clinic). Experience with NetCare, MUSE, and/or right fax.

Skills Required