Job Description

Your Opportunity:

The Administrative Support IV position provides administrative support to assigned oncologists in the Department of Oncology for their clinical, academic, administrative, education, and research duties. The role requires effective communication on behalf of the physicians with patients, staff, and the public. The clinical administrative support component involves completing insurance forms, prescription requests, other documentation, and coordination of virtual appointments. The academic administrative support component includes preparation of CVs, annual reports, grant applications, processing university finances, and other related tasks. Other responsibilities include answering and responding to telephone calls, triaging patient calls to the appropriate area, composing a variety of correspondence including scientific material and transcribing reports, meeting coordination and minute taking, calendar management, educational and clinical round coordination, travel coordination, invoicing, providing coverage for colleagues and the front desk as required, learning various workflows within the department, navigating and performing various workflows in Connect Care, and completing assigned projects and other duties as needed. This position may be stationed at the front desk and will be required to greet patients, coordinate form pickup/drop off between patients and other team members, troubleshoot issues, and attend to other matters as required. This position will also be responsible for a portion of the scanning workflow for the department. This will include scanning documents into Connect Care from all sections in an efficient and timely manner.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Department of Oncology, Medical Affairs
• Primary Location: Tom Baker Cancer Centre
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 11-AUG-2023
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 28-AUG-2023
• Temporary End Date: 16-SEP-2024
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $26.07
• Maximum Salary: $31.68
• Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education. Additional Required Qualifications:

The candidate will have a minimum of three years of related and progressive administrative experience within an acute care and academic medical setting. This experience must include direct support of multiple physicians, with relevant experience in physician academic, administrative, research, education, and clinical support as it relates to Medical Affairs workflows, processes, and procedures. The candidate must have completed a course(s) in medical terminology, be able to type 60-70 words per minute, and have proficient skills using Microsoft Office. They must have strong written and oral communication skills, organizational skills, and be self-motivated requiring minimal supervision. The candidate must have the ability to think critically, problem-solve, and work under pressure while manage competing and changing priorities. They must exercise professionalism, good judgement, tact, and discretion when dealing with highly sensitive and confidential matters. Candidates may be required to undergo skill testing. Preferred Qualifications:

Experience with Connect Care and Connect Care scanning workflows is an asset. Experience with Netcare and ARIA. Courses in professional writing and communication. Experience with U of C financial and academic systems.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We\'re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it\'s about putting patients\' and families\' experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Alberta Health Services