Your Opportunity:Under the supervision of the Supervisor, Health Information Management, the Switchboard Operator provides services that include operation of the hospital telephone and nurse-call systems, the monitoring of emergency panels in accordance with policies and procedures and General Office duties. Receive, record and direct telephone calls for the Health Centre and answer a broad range of inquiries from the general public, patients, staff, visitors and physicians. Monitor nurse-call systems, emergency panels and door alarms and transmit announcements on the hospital PA system as per established policies and procedures. Contact staff and physicians as per established protocol. Maintain and update the \'on-call\' schedule daily. Maintain and update assignments in the nurse-call system on every shift. Maintain a positive public image to patients, visitors, staff and physicians. Training new staff utilizing a buddy system. Maintain confidentiality at all times. Other duties as required. In addition to a competitive rate of pay, AHS currently has a Fort McMurray Allowance in place to an annual maximum of $12,480. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.Description:As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
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