Administrative Support Iii Switchboard Operator

Fort McMurray, AB, Canada

Job Description


Your Opportunity:Under the supervision of the Supervisor, Health Information Management, the Switchboard Operator provides services that include operation of the hospital telephone and nurse-call systems, the monitoring of emergency panels in accordance with policies and procedures and General Office duties. Receive, record and direct telephone calls for the Health Centre and answer a broad range of inquiries from the general public, patients, staff, visitors and physicians. Monitor nurse-call systems, emergency panels and door alarms and transmit announcements on the hospital PA system as per established policies and procedures. Contact staff and physicians as per established protocol. Maintain and update the \'on-call\' schedule daily. Maintain and update assignments in the nurse-call system on every shift. Maintain a positive public image to patients, visitors, staff and physicians. Training new staff utilizing a buddy system. Maintain confidentiality at all times. Other duties as required. In addition to a competitive rate of pay, AHS currently has a Fort McMurray Allowance in place to an annual maximum of $12,480. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.Description:As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Recovery Alberta: N
  • Classification: Administrative Support III
  • Union: AUPE GSS
  • Unit and Program: Switchboard
  • Primary Location: Fort McMurray N Lts HC/Mnt Hlt
  • Location Details: As Per Location
  • Multi-Site: Not Applicable
  • FTE: 0.00
  • Posting End Date: 08-NOV-2024
  • Employee Class: Casual/Relief
  • Date Available: 18-NOV-2024
  • Hours per Shift: Varies
  • Length of Shift in weeks: Varies
  • Shifts per cycle: Varies
  • Shift Pattern: Days, Evenings, Nights, Weekends
  • Days Off: Other
  • Minimum Salary: $23.53
  • Maximum Salary: $28.60
  • Vehicle Requirement: Not Applicable
Required Qualifications:Completion of Grade 12 or equivalent. Additional Required Qualifications:Successful completion of Medical Terminology course (testing will be performed). 2 years reception experience. Excellent interpersonal skills. Ability to work cooperatively and professionally with clients, nursing staff, and physicians. Ability to prioritize and organize work in a fast-paced environment. Excellent attendance record, reliability, and personal suitability must be demonstrated through employment references. Ability to read, write, and communicate effectively. Superior customer service skills. Proven accuracy in spelling, keyboarding, and attention to detail. Minimum typing speed of 45 wpm (testing will be performed). Proven initiative and ability to work with minimal supervision. Preferred Qualifications:Familiarity of Connect Care/ Alberta Health Services Programs an asset.Please note:All postings close at 23:59 MT of the posting end date indicated.Security Screening:A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.Healthy Albertans. Healthy
Communities. Together.We\'re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.Everything we do at AHS reflects a patient and family centred approach; it\'s about putting patients\' and families\' experiences, priorities and trust first.We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Alberta Health Services

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Job Detail

  • Job Id
    JD2346471
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Fort McMurray, AB, Canada
  • Education
    Not mentioned