Job Description

Your Opportunity:The Rockyview General Hospital Eye Clinic is a dynamic, high volume ambulatory clinic caring for over 33,000 patients per year. The Eye Clinic offers a variety of ophthalmic sub-specialties including oncology, glaucoma, retina, low vision, comprehensive, neuro-ophthalmology, cornea, adult strabismus, as well as an urgent eye clinic that operates 365 day per year. To support these subspecialties, we offer high quality, diagnostic testing including ultrasound, photography, visual fields and electrophysiology, to name only a few. As the Administrative Support III, you will carry out a variety of responsibilities, including booking clinic appointments and diagnostic tests, rescheduling cancelled clinics, and answering multiple telephone lines. You will work closely with other members of the administrative support team, ophthalmic technical personnel, nurses, and physicians, therefore excellent communication skills are required. The successful incumbent will be required to demonstrate proficiency in multi-tasking/prioritization, stress tolerance and resiliency, promotion of a positive and respectful work environment, excellent written and verbal communication, attention to detail, professional communication with internal and external stakeholders. This position is to cover a leave and could end on or before the end date. To ensure your skills and qualifications are considered please attach a resume and cover letter with your application.Description:As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: RGH Eye Clinic
• Primary Location: Rockyview General Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 12-JUN-2024
• Temporary Employee Class: Temporary Full Time
• Date Available: 08-JUL-2024
• Temporary End Date: 31-OCT-2024
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days,Weekends
• Days Off: As Per Rotation
• Minimum Salary: $23.53
• Maximum Salary: $28.60
• Vehicle Requirement: Not Applicable

Required Qualifications:Completion of Grade 12 or equivalent. Additional Required Qualifications:Minimum 1 year experience working in an Ophthalmology Clinic in the last 3 years. Minimum 1 year experience providing administrative support in an outpatient/ambulatory setting within the last 5 years. Experience with booking and scheduling patient appointments, chart management including documenting orders, understanding of clinic workflow/processes, telephone etiquette and skills. 1 year previous experience working within EMR systems (preferrably Connect Care). Current CPR required. Experience and proficient using the following Microsoft programs: Word, Excel and Outlook. To ensure your skills and qualifications are considered please attach a resume and cover letter with your application. Preferred Qualifications:2+ years of experience providing administrative support in an Ophthalmology clinic. Minimum 2 years\' experience providing administrative support in an outpatient/ambulatory setting within the last 5 years. Completion of Unit Clerk or Medical Office Assistant course. Completion of a Medical Terminology course. Health records management experience. Experience working within Connect Care scheduling appointment, working with pools, and workques.Please note:All postings close at 23:59 MT of the posting end date indicated.Security Screening:A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.Healthy Albertans. Healthy
Communities. Together.We\'re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.Everything we do at AHS reflects a patient and family centred approach; it\'s about putting patients\' and families\' experiences, priorities and trust first.We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Alberta Health Services