Job Description

Your Opportunity:

This position is required to be on site at Johnstone Crossing CHC and is not a remote working opportunity. The Administrative Support II is an entry level position. The primary focus of this position is to provide front line reception to clients, staff and the public. The position also answers and responds to a high volume of telephone calls. This position works under clearly defined procedures. The position requires information and knowledge of the community based programs to effectively address client and public inquiries, and public health appointment bookings. This position must have a good understanding of AHS values and processes when serving the general public.

Description:

As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.

• Classification: Administrative Support II
• Union: AUPE GSS
• Unit and Program: Community Administrative Support Services
• Primary Location: Red Deer Johnstone Crossing Co
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 08-FEB-2024
• Employee Class: Regular Full Time
• Date Available: 26-FEB-2024
• Hours per Shift: 7.75
• Length of Shift in weeks: 4
• Shifts per cycle: 20
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $21.30
• Maximum Salary: $25.89
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent. Additional Required Qualifications:

The applicant must have: Applicable experience suitable to the Employer. Demonstrated accuracy & proficiency in basic computer and keyboarding skills; minimum 20 wpm required. Test will be administered. Must have knowledge of basic office & computer skills, including MS Office Suite. Test will be administered. Examples of exceptional customer service approach with staff, management, clients & the public with both internal staff services & public service examples. Willingness to learn new data systems as implemented. Ability to exercise judgment, professionalism, diplomacy and discretion & maintain confidentiality at all times. Ability to work effectively within a team approach or independently in a fast-paced, multi-task environment. Ability to cope under pressure, deal with stress effectively & demonstrate strong problem-solving skills with setting priorities to work productively & in a well-organized manner. Must be organized & flexible to meet the demands of staff, clients & the general public. Ability to continuously wear a medical mask. Must be capable of pushing & pulling wheeled carts up to & occasionally exceeding 25kgs. Must be capable of walking, sitting or standing for long periods of time. Must be able to regularly use hand & arms to reach, lift & carry items up to 25kgs. Must be able to maneuver stairs &/or step stool. Ability to continuously wear a medical mask. Preferred Qualifications:

Familiarity with Netcare, and community based Meditech applications (i.e. CWS). Familiarity with multi-line switchboards. Familiarity with community-based health programs.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We\'re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it\'s about putting patients\' and families\' experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Alberta Health Services