Job Description

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Your Opportunity:

Schedule: Days - Monday to Friday. Foothills Medical Centre (FMC) is Alberta's largest hospital, with over 1,100 patient beds. As one of Canada's leading trauma, research, and teaching hospitals, FMC provides advanced medical services to more than two million people across Calgary, southern Alberta, southeastern British Columbia, and southern Saskatchewan. The Pre-Analytics Department plays a vital role in delivering responsive, high-quality diagnostic laboratory services to all clinical care areas, including the Arthur Child Cancer Centre, Special Services Building, main acute care hospital, North Tower Grace Women's Health Centre, McCaig Tower, Emergency Department, Ambulatory Clinics, and Outpatient Labs. Alberta Precision Laboratories (APL) is hiring an Administrative Support II to join our outpatient lab and specimen receiving team. This role provides exceptional administrative and customer service support in a fast-paced, team-oriented acute care hospital environment. Responsibilities include greeting patients and health professionals, ensuring accurate specimen handling and positive identification, performing data entry and reception duties, troubleshooting and escalating issues, documenting occurrences, and completing administrative tasks such as filing, faxing, report distribution, and archiving. The role also supports training and orientation for students and new staff. We offer a consistent schedule that promotes work-life balance, opportunities for professional growth, and a collaborative team environment focused on excellence in patient care. We're looking for someone with strong customer service and communication skills, attention to detail, and a desire to grow within a leading healthcare organization. If you thrive in a role where accuracy, efficiency, and patient care matter, review the qualifications and apply today.

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Description:

As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.


Classification: Administrative Support II Union: HSAA OFFICE CLERICAL Unit and Program: Pre/Post Analytics Primary Location: Foothills Medical Centre Location Details: As Per Location Multi-Site: Multisite FTE: 0.70 Posting End Date: 10-NOV-2025 Employee Class: Regular Part Time Date Available: 08-DEC-2025 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 7 Shift Pattern: Days Days Off: As Per Rotation Minimum Salary: $21.30 Maximum Salary: $25.89 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Candidates must demonstrate proficiency in data entry and successfully complete a keyboarding assessment as required by APL. Must show clear comprehension and communication skills through verbal and written interactions. Strong customer service skills are required, with the ability to accurately identify and respond to stakeholder needs. Must meet deadlines, maintain accuracy, and follow established procedures to ensure privacy and safety. Proficiency in Microsoft Office and other computer applications is essential. Ability to work collaboratively within a team and resolve issues constructively is required.

Preferred Qualifications:

Medical Office Assistant certificate or relevant post-secondary education. Knowledge of medical terminology and lab tests. Recent (last 6 months) data entry experience preferred. Background in healthcare or clinical labs. Training in customer service, data entry, Respectful Workplace, and Conflict Resolution. Demonstrates initiative, analytical thinking, and adaptability to change.



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Please note:

All postings close at 23:59 MT of the posting end date indicated.



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Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with APL.