Job Description

ID # ADMIN20251112

The Administrative Support will support program managers and clinical supervisors with administrative aspects of program and service delivery including provider scheduling, billing and activity tracking. This position also covers reception duties, referral processing, patient contact, and appointment booking as needed.

This is a full-time permanent position (37.5 hours per week).

Major Duties & Responsibilities:

Ensure practitioners complete onboarding paperwork and file accordingly Assist with form submissions to Primary and Preventative Health Services (PPHS) and Primary Care Alberta (PCA) Assist with practitioner and staff scheduling for After-Hours and Targeted clinics Support participation of medical students and residents in PCN clinics and associated paperwork completion Oversee continuity of care collaboration and associated physician rotation Process fee-for-service billing Complete tracking required for practitioners compensated through alternative relationship plans Order clinical supplies at the request of program managers and clinical supervisors/staff Monitor general supply needs (i.e. garbage bags, sterilization needs, etc.) Assist with gathering evaluation and reporting data Process Health information requests from patients, third parties and custodians Assist with scheduling annual equipment certifications and related correspondence Use electronic medical record (EMR) software and other computer applications to book appointments, process payments, or prepare reports, invoices, and financial statements Scan, file, and email documents Assist with record retention and maintenance Assist with meeting coordination and documentation Cover patient-facing administrative duties as needed
Other clerical and administrative functions as required

Required Skills & Abilities:

Proficiency in the use of computers and office equipment Excellent oral and written communication skills Ability to maintain accuracy while multi-tasking or working under pressure Ability to follow directions closely and accurately Ability to maintain patient privacy and confidentiality Ability to deal effectively with the difficult behaviors sometimes exhibited by people in distress Good organization and time management skills Knowledge of primary care clinic operations is an asset. Understanding of EMR software is an asset
Qualifications:

High School diploma required Administrative assistant certificate required Experience in a medical office is an asset
The Grande Prairie PCN thanks you for your interest in this position, however only those selected for an interview will be contacted.

The Grande Prairie PCN is an equal opportunity employer. The Grande Prairie PCN welcomes applications from qualified individuals from all backgrounds

Job Type: Full-time

Pay: $25.25-$31.40 per hour

Expected hours: 37.5 per week

Benefits:

Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match
Work Location: In person