Job Description

QUALIFICATIONS

• Post-secondary diploma/certificate in office administration or equivalent combination of education and experience
• Minimum one year experience in a hospital diet office or hospital food services mandatory
• Experience with CBORD Food Service Suite required
• Ontario Hospital Association's Food Management Certificate is an asset
• Basic skill level is required for MS Word, Excel and typing
• Clerical testing may be required as part of the selection process
• Demonstrated knowledge of therapeutic diets, common hospital diet restrictions, food allergies, etc
• Excellent organizational, communication and interpersonal skills required
• Must be able to handle multiple tasks and frequent interruptions
• Must be able to set own priorities and work with minimal supervision
• Good work performance and a good attendance record are essential

RESPONSIBILITIES

• Enters STAR diet orders, allergies and food preferences into Food Service Suite software in a timely and accurate manner
• Checks for accuracy and diet compliance of mealtrays during beltline assembly (requires standing in a refrigerated meal assembly area)
• Adjusts meal trays in a refrigerated storage area. Requires pushing and pulling carts.
• Checks inventory in refrigerator and freezer areas
• Confers with Registered Dietitians and/or Dietetic Assistants regarding diet changes, substitutions and conflicting orders. Works closely with Food Service Supervisors and Food Service Helpers to ensure accurate and timely delivery of meals and nutritional supplies.
• Responds to and follows up with telephone calls and computer messages regarding patient menus, diet changes, tray assembly and delivery.
• Prints and collates patient menus and tray tickets for Charlton and West 5th campuses
• Prints production tallies, meal service notes, diet order screening, diet change and other reports for Charlton and West 5th campuses
• Other printing functions as required for department
• Obtain food preferences and/or menus from patients and enters data in Food Service Suite
• Maintains statistics for inpatient and outpatient meal/bulk supplies using Excel spreadsheet. Ensures department office and paper supplies are ordered in timely manner. Checks purchasing invoices as per department guidelines.
• Provides support throughout the department as required.
• Other duties as assigned

Skills Required