Job Description

POSITION SUMMARY
This position is responsible for performing secretarial and clerical duties as required at the reception area of the Firestone Ambulatory Clinic and all associated clinics within Firestone Program. Duties include: reception and registration of patients, answering telephones, calling patients to confirm appointments, relaying messages, booking patients for various tests and doctor visits, typing of lab reports and correspondence, transcription, filing, chart preparation, and other related clerical duties as assigned by Ambulatory Clinic Supervisor and/or Manager. Supporting all clinics of the Firestone Ambulatory Clinic.

QUALIFICATIONS

• 2 year post-secondary diploma in medical office administration from an accredited school is required
• Medical terminology certificate required
• Basic skill level in MS Word required
• Basic skill level in medical spelling and medical terminology required
• Intermediate skill level in typing speed and spelling required
• Clerical testing may be required as part of the selection process.
• Knowledge about Firestone Clinic and activity is an asset
• Two years of current related office experience or customer service experience is required
• Experience in medical transcription required
• Current experience with Dovetale Prelude and Cadence (EPIC) and booking diagnostic tests using all hospital electronic solutions is required
• Excellent work performance and attendance record is essential
• Maintain excellent interpersonal relationships while handling multiple tasks, conflicting priorities and frequent interruptions
• Must be able to set own priorities, ensuring patient and customer service is of utmost importance
• Excellent oral and written communication skills
• Good organizational and problem-solving skills
• Excellent conflict resolution skills

HOURS OF WORK
Monday to Friday; days, afternoons

WAGE RATE
Hourly: $26.57 ... $27.71 ... $28.85 (plus 14% in lieu of benefits)

PLEASE NOTE
Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

St. Joe\xe2\x80\x99s fosters an environment where we celebrate diversity, where teams reflect the diversity of the community in which we serve, enhancing the connection to patients, clients, community, and each other.

St Joseph\'s Healthcare Hamilton