Job Description

Administrative & Order Desk Support Specialist

New-Life Mills

Listowel, ON

Join our team that shares your Passion & Heart for Canadian agriculture! Parrish & Heimbecker, Limited (P&H) has an opportunity for a motivated, forward-thinking, and dedicated individual as an Administrative & Order Desk Support Specialist based in Listowel, Ontario.

Work and grow with a family-owned company.

Join our team with Purpose & History! P&H\xe2\x80\x99s roots go back over 110 years. We have always been a Canadian, family-owned and managed agri-business that understands the qualities and conditions needed for meaningful growth. Our corporate culture values are family values; honesty and integrity with a focus on listening and continuous learning. Like family, we support our staff to always do better.

With over 70 locations spanning from coast to coast, and trade links around the globe, P&H is growth-oriented, diversified and vertically integrated with operations spanning across grain merchandising, flour milling, crop input distribution and animal feed production.

Skills and experience for the next step in your career.

Reporting to the Assistant Plant Manager as the Administrative & Order Desk Support Specialist, you will be responsible for tracking and processing of feed orders and grain bank for incoming ingredients and for supporting the customer service team by preparing and modifying pre-typed orders to fulfil our customer\xe2\x80\x99s needs. You will impact the efficient operation of our office environment with your teamwork and organizational skills and can expand your knowledge by contributing to our Feed Assure and Health & Safety programs.

Your day-to-day activities will include:

• Administrative lead for preparing invoices, grain bank tracking and reconciliation
• Entry and maintenance of grain bank ingredients in the tracking spreadsheets
• Match, verify and prepare invoices for customer purchases
• Support the customer service team by checking, preparing and modifying pre-typed orders to fulfil our customer\xe2\x80\x99s needs
• Contributing to smooth office operations by completing filing
• Work collaboratively with head-office administration staff regarding customer invoicing and month/year-end documents
• Support of Feed Assure (HACCP) program as needed
• Providing backup coverage for accounts payable, matching, preparing and verifying for approval and payment process; and maintaining bulk and warehouse ingredient tracking sheets.
• Provide new user training/orientation to the computer systems

The successful candidate should enter the position with the following qualifications:

• Minimum of OSSD, post-secondary education would be preferred.
• Minimum of 2 Years of experience in customer service
• Agricultural background is preferable, with a working knowledge of medication and the MIB
• Strong Computer and Typing Skills, particularly MS Office
• Ability to work collaboratively in a team environment as well as independently
• Approaches all tasks with a \xe2\x80\x9ccustomer service / quality\xe2\x80\x9d mindset and strives to deliver excellent service to their customers (both internal and external) resulting in a high level of customer satisfaction.
• Effective attention to detail, and a high degree of accuracy.
• Demonstrate applicable ethics and due diligence.

Successful Candidate Will Be Required to travel between P&H sites and/or other locations as required.

We thank all applicants, but only those selected for an interview will be contacted. Learn more about us at

P&H is committed to building a skilled and diverse workforce that is reflective of Canadian society. As a result, Parrish & Heimbecker, Limited is an equal opportunity employer and is in compliance with the Employment Equity Act. We welcome applications from women, aboriginal people, people with disabilities and members of visible minorities. Accommodations in relation to the job selection process are available upon request.

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