Job Description

Administrative Operations Coordinator

Location:

Whiskey Creek / Qualicum Beach

Position Type:

Full-Time, On-Site

Company:

Ryder Contracting Ltd.

Pay:

$25-$35 per hour, plus comprehensive benefits

ABOUT THE ROLE

Ryder Contracting Ltd. is seeking a seasoned, highly organized, and technically savvy Administrative Operations Coordinator to support our small, dedicated team. This role is ideal for someone who thrives in dynamic environments, enjoys optimizing processes, and brings a proactive, solutions-focused mindset to their work.

WHAT YOU'LL DO

Administrative & Office Coordination

Maintain smooth day-to-day office operations, ensuring documents, files, schedules, and communications are organized and up to date Oversee data entry with exceptional accuracy and attention to detail Manage and optimize filing systems (digital and physical) Act as a central point of contact for internal staff and external stakeholders

Financial & Bookkeeping Support

Support bookkeeping functions including billing, job costing, payables/receivables, and month-end tasks Use QuickBooks for basic accounting entries, reconciliations, and reporting Maintain accurate records to support financial decision-making

Customer & Stakeholder Support

Provide friendly, solution-focused support to customers and prospective clients Liaise professionally with vendors, suppliers, clients, and internal team members Handle inquiries with diplomacy, clarity, and timely follow-through

Technology, Systems & Process Improvement

Work in Excel regularly, leveraging formulas, pivot tables, V-lookups, and data accuracy checks Identify inefficiencies and contribute to process improvement initiatives to streamline operations Proactively recommend new tools, templates, or workflows that enhance productivity

Marketing & Communications (Light)

Support basic marketing activities such as social media posting, customer updates, and simple content creation Assist in maintaining company visibility and communicating key information

Team Support & Cross-Coverage

Understand the roles around you and step in to assist or provide coverage when needed Collaborate closely with a small team where flexibility, teamwork, and reliability matter

WHAT YOU BRING

Technical Skills

Advanced proficiency in Microsoft Excel (pivot tables, V-lookups, formulas) Strong command of Microsoft Office Suite (Word, Excel, PowerPoint) Experience with QuickBooks (required) Experience with CRM or ERP systems (preferred) High technological aptitude with the ability to learn new tools quickly

Professional Experience & Attributes

3-5+ years of administrative, clerical, or office coordination experience (preferably in an operations-based environment) Strong analytical skills with a natural ability to identify gaps, inconsistencies, and opportunities for improvement Exceptional attention to detail and accuracy Demonstrated ability to manage multiple priorities, deadlines, and stakeholders Proactive, resourceful, and a self-starter who brings solutions rather than problems Comfortable operating in evolving or ambiguous environments Excellent written and verbal communication skills High level of professionalism, discretion, and commitment to organizational success Dedicated, reliable, and motivated to contribute long-term

WHO YOU ARE

You are someone who:

Thrives in dynamic, changing environments Enjoys improving systems and building processes Can work independently while staying highly collaborative Loves taking initiative and saying "I'll figure it out" Brings curiosity, innovation, and a continuous-improvement mindset Values commitment, follow-through, and supporting a small team

ABOUT RYDER CONTRACTING LTD

Founded in 2005 and based in Port Alberni, Ryder Contracting Ltd is a trusted contractor serving Vancouver Island's forestry and construction sectors. The company is known for high-standard road construction, reliable field operations, and a strong commitment to safety and environmental stewardship. Recognized by industry partners for excellence in safety performance, Ryder Contracting offers a collaborative, hands-on work culture and competitive compensation professionals who want to contribute to high-impact projects across the Island.

Job Type: Full-time

Pay: $25.00-$35.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Dental care Disability insurance Extended health care On-site parking Paid time off Vision care
Work Location: In person