Job Description

Who we are:

Floral Express is a family-owned and operated company. Our primary focus is wholesale fresh-cut flowers procured directly from the farm and delivered to our amazing customers, such as grocery chains, florists, and event specialists.

We love what we do, and we are growing! We deliver our products across Ontario, into the Maritime provinces and down into the USA. We appreciate our customers' need for fresh products, which has led to our sales and supply chain design, enabling us to deliver the freshest products possible! As a team, we are striving to become a leading floral products wholesaler in North America, and we plan to achieve this by continuing to deliver exceptional value, offering a broad assortment of high-quality floral products at competitive pricing, along with the support of our exemplary customer service. We are committed to making Floral Express a great workplace through the best management practices, fair compensation, and an excellent company culture encompassing employee wellness and wellbeing.

Floral Express seeks a motivated and results-driven

Administrative Operations Assistant

. This position is full-time, working varying shifts from Monday - Saturday (42.5 hours per week).

The position:

The

Administrative Operations Assistant

supports Floral Express' vision of being the leading floral wholesaler, driving innovation, delivering an exceptional customer experience, fostering growth, and creating a vibrant, supportive workplace where every team member thrives by providing high-level administrative support directly to the Operations/Planning & Logistics Manager, ensuring their daily operations run smoothly, efficiently and professionally, contributing to the overall success of the company. The ideal candidate is proactive, organized, detail-oriented, and ready to support a fast-paced, growing logistics operation.

This role involves handling communications, scheduling, paperwork, employee support and project coordination. You'll act as a key liaison between supervisors and other departments, ensuring seamless information flow and operational support. The

Administrative Operations Assistant

will act as a liaison between the Logistics/Operations team members and the Manager, ensuring effective and efficient communication.

What you will do:

Border & Transportation Paperwork:

Prepare and manage all documentation related to cross-border shipments.

Fleet Documentation

Route Planning Support:

Receive training in logistics planning and assist with creating efficient delivery routes.

Maintenance Coordination:

Communicate with mechanics and service providers to schedule routine and urgent vehicle maintenance.

Inventory & Supplies:

Order and manage operational supplies to ensure availability for day-to-day needs.

Scheduling:

Develop and maintain driver and team schedules based on operational demands.

Meeting Support:

Attend meetings, prepare agendas, take detailed notes, and track action items.

Supervisor Assistance:

Support operations supervisors with various tasks as needed.

Paperwork Preparation:

Create and organize key operational documents such as Bills of Lading (BOLs), packing lists, and Standard Operating Procedures (SOPs).

Account Management:

Apply for and maintain transportation-related accounts (e.g., Ambassador Bridge, IFTA, 407 ETR) and ensure they remain in good standing.

Employee Meetings:

Assist in preparing materials and notes for team or one-on-one meetings with Manager.

What you bring to the position:

College diploma or certificate in office administration, logistics, operations or related field.

2 + years of proven experience as an administrative assistant, logistics assistant, or in a similar role supporting a team or experience as a Team leader.

Experience in managing calendars, handling communications and general administrative tasks.

Exceptional organizational skills with demonstrated attention to detail.

Excellent communication and interpersonal skills, with the ability to interact with all levels of the organization.

Proficient with computers including but not limited to excellent skills and knowledge of Microsoft Office products (Outlook, Word, Excel)

Must have a valid class G driver's license and maintain the license through the course of employment

Strong work ethic and a passion to get things done.

Adaptable, personable team player representing the core values of Floral Express.

Excellent time management and attention to detail.

Ability to be given tasks and execute them without supervision.

Strong foresight and ability to handle unexpected situations.

A passion for plants, how they grow, and how they are stored (an asset, but not required).

Ability to sit, stand and walk for extended periods.

A strong sense of drive and initiative.

Ability to work under pressure, flexible and adaptable to changing priorities.

Ability to lift 50+lbs.

What we offer:

Competitive wage. The range between $21-$24 per hour/per annum

Collaborative and inclusive work environment.

Comprehensive training programs.

Opportunity to work with a dedicated team of peers who share similar values.

If you want to work in a positive, challenging, and safe environment where your contributions are valued, please send us your resume

AND

complete the following assessment, which can be done using this link:

https://assessment.predictiveindex.com/ZAR/eb4381e5-66ec-40c8-902f-6c24535b20ab?type=candidateba

Floral Express is dedicated to fostering an accessible environment for both current and prospective employees. We strive to offer suitable accommodation throughout the entire recruitment process. If you require any accommodation, please let us know.

Job Types: Full-time, Permanent

Pay: $21.00-$24.00 per hour

Expected hours: 42.5 per week

Benefits:

Company events Dental care Extended health care On-site parking Vision care
Application question(s):

Have you completed the required PI Behavioural Assessment as outlined in the job post?
Work Location: In person